Best Maid Agencies
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Singapore’s Top 27 Maid Agencies – Reviewed

With the help of regulations from the Ministry of Manpower (MOM), you’ll be able to access the best maid agencies in the country. They can find the most suitable maid to match your needs, all while processing the paperwork on your behalf.

That’s what today’s post is all about—Singapore’s current top maid agencies. But before reviewing them one by one, let’s first take a look at some of the costs involved.

Cost and Fees of Maid Agencies in Singapore

The table below shows some of the average maid agency fees in Singapore. Please note that some of the costs will depend on the agency and other concessions. 

TYPE OF FEES AVERAGE COST
Work permit applicationS$35
Work permit issuanceS$35
Foreign domestic worker levyS$300
Security depositS$5,000
Maid insurance + personal accident coverageS$238
Settling-in feeS$75
Maid agency feeS$100 to S$2,000

A quick computation shows that you can expect to shell out anywhere between S$5,500 and nearly S$7,700 in maid agency fees.

Typically, a domestic helper’s monthly minimum salary will also depend on the helper’s country of origin and experience. The table below can give you an idea of a helper’s minimum salary per month.

COUNTRY OF ORIGIN MINIMUM SALARY
PhilippinesS$570 per month
Indonesia  S$550 per month
Sri LankaS$497 per month
MyanmarS$540 per month

The current average salary for a domestic helper in Singapore is S$600. But you’ll also need to consider their living expenses, which are around S$200 per month.

How We Rated the Top Maid Agency in Singapore

Our criteria for this best maid agency listicle cover the following:

Overall MOM rating – We included the Ministry of Manpower’s rating system to reflect how the agency fares.
Cost – Does the agency’s rates reflect or are within the national averages?
Scope of service – Can a client expect many domestic worker services under one roof?
Reliability – Can the agency be easily reached for any issues or concerns?

1. Universal Employment Agency 

“Too busy? Perhaps it’s time you hire a maid.”

Universal Employment Agency
TitleInfo
EA LICENSE NUMBER87C4847
SCOPE OF SERVICESPlacement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation
WEBSITEhttps://universalmaidagency.com/
ADDRESS304 Orchard Road, #01-97 & #03-52 Lucky Plaza, Singapore 238863
CONTACT INFORMATION[email protected]

+6567353456

WhatsApp: +65 9645 3456

OPERATING HOURSMonday to Friday: 10 AM to 7 PM

Saturday to Sunday: 10 AM to 5 PM

Closed every Tuesday and public holidays

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate75.35%63.35%
Transfer rate0.66%0.94%
Placement volume49548

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Universal Employment Agency Pte Ltd has quite the retention rate: 75.35% in contrast to the industry average of 63.35%. 

This means the helpers it placed have managed to stay with the same employer for at least six months within the current rating timeline. It’s also doing quite well on its transfer rate and placement volume. 

The agency is perhaps best known for the placement of transfer maids, which isn’t something other maid agencies readily offer. 

And given the restrictions that come with the pandemic, this particular service is especially welcome for those who need help with sudden childcare, nursing, and housekeeping duties.

There’s really not much to complain about Universal Employment Agency except maybe it can reconsider opening its doors on Tuesdays and public holidays.

Pros

  • Overall impressive ratings from the MOM
  • Over 35 years of experience
  • Readily does placements for transfer helpers

Cons

  • Closed on Tuesdays

Customer Reviews

Very helpful, responsive and proactive

“Glad that I found UEA! The team esp Jenny is very helpful, responsive and proactive in providing biodatas that fit our requirements on such short notice, especially during these unprecedented times! Appreciate their efforts! I would definitely recommend this agency!” – Soo Ing

Very responsive, efficient and patient.

“Highly recommend! It isn’t easy looking for a helper during this period but my agent Karoll was very responsive, efficient and patient. She understood our requirements well and provided us with suitable profiles.” – Weiting Tan

2. JForce Employment Services

“Your need is our priority.”

JForce Employment Services
TitleInfo
EA LICENSE NUMBER14C7171
SCOPE OF SERVICESGeneral housekeeping, child care, elderly care, cooking
WEBSITEhttps://www.jforce.com.sg/
ADDRESS

Boon Keng branch: 23 Bendemeer Rd, #01-515, Singapore 330023

Ang Mo Kio branch: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725

Jurong East branch: 345 Jurong East St 31, #01-13, Singapore 600345

CONTACT INFORMATION

Boon Keng branch:

[email protected]

+65 6635 2506

Ang Mo Kio branch:

[email protected]

+65 6909 2213

Jurong East branch:

[email protected]

+65 69097782

+65 85961008

OPERATING HOURSMonday to Friday: 10 AM to 8:30 PM

Saturday to Sunday: 10 AM to 5:30 PM

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate64.51% 63.35%
Transfer rate1.42% 0.94%
Placement volume72448

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Our experience with JForce Employment Services was exceptional. They provided a wide range of maid services, including recruitment, training, and placement. The efficiency of their service was impressive, with quick response times and smooth coordination throughout the hiring process.

The quality of maids sourced by JForce Employment Services exceeded our expectations. Each maid was well-trained, reliable, and capable of performing their duties efficiently. We were satisfied with the professionalism and dedication of the maids provided by the agency.

In terms of cost, JForce Employment Services offered competitive rates within the industry. The value we received from their services justified the investment. We found their pricing to be fair and transparent, with no hidden fees or surprises.

Communication with the agency was excellent. They were responsive to our inquiries and addressed any concerns promptly. We appreciated their commitment to maintaining open lines of communication throughout our engagement with them.

Overall, our experience with JForce Employment Services was positive. Their efficient service, high-quality maids, fair pricing, and excellent communication make them a top choice for anyone in need of maid services. We would recommend them to others without hesitation.

Pros

  • 3 branches in Singapore
  • Offers comprehensive domestic helper training 
  • Impressive placement volume

Cons

  • Transfer rate could be improved
  • Shorter operating hours on weekends

Customer Reviews

Suitable, well-disciplined, and well-prepared maid

“Incredible quality service provided by the Agency (Jeffrey), not just prompt, but the sincerity and effort put in to ensure that the maid matches the job requirements. Having a suitable, well-disciplined and well-prepared maid makes a huge difference to the family! Definitely a recommended maid agency!” – Chin Yee Siow

Wonderful service

“I sincerely thank you Mr Jeffrey for helping me find a suitable helper. We all like Kamila. It was wonderful service from you. Thanks and Keep up the Good work!” – Pooja Sachdeva

3. 1 Assist Agency

1 Assist Agency
TitleInfo
EA LICENSE NUMBER14C7037
SCOPE OF SERVICESGeneral housekeeping, child care, elderly care, cooking
WEBSITEhttps://1assist.com.sg
ADDRESS170 Upper Bukit Timah Road, #03-63K Bukit Timah Shopping Centre, Singapore 588179
CONTACT INFORMATION9649 0891

6463 0419

OPERATING HOURSMonday to Friday: 11 AM to 8 PM

Saturday to Sunday: 10:30 AM to 6:30 PM

CRITERIA MOM RATING (as of April 2024)INDUSTRY AVERAGE
Retention rate64.44%63.35%
Transfer rate1.28%0.94%
Placement volume81748

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

For clients specifically needing assistance with elderly care, 1 Assist Agency may be able to fill the bill. 

It’s perhaps best known for partnering with the Agency of Integrated Care (AIC) whose mission is to give seniors and the elderly a dignified and graceful way of living.

The agency also offers maids with diverse skills ranging from housekeeping to child care. It also allows potential clients to search for maids by nationality, experience, language, and other factors.

We appreciate that 1 Assist Agency is open daily (except for public holidays) and has two branches in Singapore for convenience. This makes it easier to look for hired help during emergencies and when weekends are particularly busy for employers.

The agency has a good current placement volume against the industry average. However, its retention and transfer rates can do with some spiffing up to earn the confidence of potential clients.

Pros

  • Impressive placement volume
  • Specialises in elderly care
  • 2 branches in Singapore 
  • Open daily

Cons

  • Transfer rates need a lot of improvement
  • Current retention rate is just so-so

Customer Reviews

Gave full cost with full breakdown for the hiring of each maid

“Christina was very patient and understanding of our requirements. She sent a number of potential candidates for me to review and interview. I was told the full cost with a full breakdown for the hiring of each maid. I’m glad to say there were no nasty surprises upon signing and so far I am happy with my choice.” – Richard Wong

Impressed with the service and speed of delivery

“I have researched for a number of agencies and even interviewed the maids from all over SG agencies. But I am impressed with the service and speed of delivery from Christina at 1 Assist Agency, thanks! She is from Myanmar and I got myself a fresh Myanmar maid because of budget the drive to work in SG is strong after seeing the videos sent over to me and interviewing her personally on video call too. So after a month with my maid, she is learning fast such as cooking, and cleaning and from not speaking English and Chinese to being able to converse 2 words or more to form a sentence. She takes time to adjust like anybody else but we make her feel at home as much as possible. Therefore, keep up the good work at 1 Assist Agency!” – Phoebe Yip

4. 1st Allbest Human Resource Pte Ltd

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rateN/AN/A
Transfer rateN/AN/A
Placement volumeN/AN/A

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

1st Allbest Human Resource Pte Ltd is a company that provides its clients with a professional array of maid deployment and other interrelated processing and hiring services to provide households and aspiring domestic workers with assistance in the field.

From insurance coverages to settling-in programs and check-ups, we like that they ensure both households and workers have the right requirements before commencing with the deployment for an overall quality experience with them.

 Aside from this, past clients have also commended them for providing highly compatible helpers alongside prompt responses and professional advice in the field as well.

Note though that flat rates of their services aren’t readily available on their website so interested clients may need to inquire further for more information on this matter.

Nonetheless, with their excellent clientele feedback, communicative and responsive customer service, and a wide array of services offered, we highly recommend interested clients to check them out.

Pros

  • Various office branches available
  • Patient and professional staff employed
  • Compatible and professional helper selections offered

Cons

  • Flat rates of their services aren’t readily available online

Customer Reviews

Here are some reviews from their clients:

Generally satisfied with our helper who was one of the recommendations from Mheg. Thanks Mheg for helping us with the process.

“I had a fantastic experience with Agent Mheg! Her professionalism, attention to detail, and commitment to customer satisfaction truly impressed me. The maid they provided was skilled, reliable, and diligent in her work. I recommend their services to anyone in need of reliable and top-notch domestic assistance.”

5. Island Maids

“Trusted care begins with a dedicated search”

Island Maids
TitleInfo
EA LICENSE NUMBER11C3134
SCOPE OF SERVICESMaid, confinement nannies, work permit renewal, Island Maids training school, maid transport services, approved maid hostel and lodging
WEBSITEhttps://www.islandmaids.com.sg/
ADDRESS

Tiong Bahru branch:


BLK 36 Beo Crescent

#01-33 S(160036)


(6 other branches available)

CONTACT INFORMATION6299 7703

WhatsApp: (+65) 9228 8732

[email protected]

OPERATING HOURSMonday to Friday: 10 AM to 8 PM

Saturday to Sunday: 10 AM to 5 PM

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate62.5%63.5%
Transfer rate0.68%0.94%
Placement volume50448

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Island Maids – Singapore Maid Agency can take pride in having an impressive transfer rate and placement volume. In particular, the latter (currently at 504) is doing loads better than the industry average of 48!

Island Maids has seven branches across Singapore, making it easier for clients to choose from a wide selection of maids, confinement nannies, and other domestic helper roles. 

The company carefully trains the helpers after a thorough assessment and interview process. Doing this ensures that Island Maids can recommend a maid that meets the potential employer’s standards and needs for a good match.

We like that it operates seven days a week because it gives clients an easier time getting in touch with Island Maids should an issue arise.

Now if it can improve its current retention rate a bit more, we’d have nothing to nitpick about Island Maids.

Pros

  • 7 Branches Island-wide
  • Clear upfront fees
  • Offers all-in packages
  • Impressive placement volume
  • Compatible and professional helper selections offered
  • Able to provide maid lodging, has their own MOM-approved maid boarding house
  • In-house training program (nurse trainer) and approved training vendor of AIC
  • Selected by MOM for Advance Placement Scheme (offered to select agencies)

Cons

  • Shortened operating hours on weekends

Customer Reviews

Committed and passionate in rendering their service

“My family is happy to have come across Island Maids. Emilia and the team were committed and passionate in rendering their service. She did her best to ensure we had a good match and even offered to advise our helper after 6 months of service. Continue the great job guys!” – Asiha K.

Great experience dealing with Island Maids

“We would like to thank Emilia Chong for her excellent service. She understood our requirements well and was very prompt with her updates and replies. The entire process from interviewing to picking up my helper was hassle-free. It was a great experience dealing with Island Maids. Will highly recommend Emilia Chong!” – Tiffany Toh

6. AMR Maids

TitleInfo
EA LICENSE NUMBERContact for more details
SCOPE OF SERVICEShttps://amrmaids.com/services/
WEBSITEhttps://amrmaids.com/
ADDRESSTampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287

Block 713, Ang Mo Kio Ave 6, #01-4050, Singapore 560713

Block 548 , Vista Point, Woodlands Drive 44, #01-29 Singapore 730548

CONTACT INFORMATIONAng Mo Kio Ave: 6518 9935

Vista Point: 6530 3650

OPERATING HOURSMonday to Saturday: 10:30am to 8:00pm

Sunday: 10:30am to 5pm

Public Holiday: By Appointment

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rateContact for detailsContact for details
Transfer rateContact for detailsContact for details
Placement volumeContact for detailsContact for details

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

AMR Maids is a prominent player in the Singaporean domestic assistance landscape, offering a range of services designed to simplify the process of hiring a foreign domestic worker.

AMR Maids stands out as a one-stop solution for securing domestic help. They facilitate the placement of FDWs from multiple source countries, covering Indonesia, Philippines, Myanmar, and Mizoram. This extensive range of options allows clients to choose domestic workers who align with their specific needs and preferences.

They offer a competitive fee structure, which is crucial for clients seeking high-quality assistance without incurring excessive costs.

This affordability ensures that hiring a home helper remains accessible to a wide range of households!

The agency provides a replacement guarantee, offering clients peace of mind in the event that their selected domestic worker does not meet their expectations or encounters unforeseen issues. This guarantee underscores their commitment to client satisfaction.

Unlike others, their maids are trained in our oversea training center and as well as at our associated training center in Singapore.

While the agency strives to provide a cost-effective service, it’s important to note that certain nationalities may incur additional levies. This cost factor could affect clients’ budgets and needs to be considered when hiring a domestic worker.

Pros

  • Comprehensive Service
  • Affordable Administrative Fees
  • Replacement Guarantee

Cons

  • Country-Specific Levies

Customer Reviews

“We would like to express our heartfelt gratitude to AMR Maids for their exceptional service in providing us with a wonderful helper who has been with our family for the past four years. Their professionalism and dedication have truly made a positive impact on our lives. We are immensely satisfied with their service and highly recommend them to anyone in need of domestic support.”

“I have been consistently impressed by Ms. Rose and her team’s professionalism, understanding, and dedication. Ms. Rose and her team had helped me find the perfect domestic help for my household. Their understanding of my specific needs and requirements is remarkable. Ms. Rose’s had patience and willingness to address any concerns or questions I had throughout the process. Am thoroughly satisfied with their services. I wholeheartedly recommend AMR Services to anyone seeking the services of a maid agent, they not only excel in professionalism but the team demonstrates a deep understanding of the client’s needs.”

7. A1 Employment Agency Pte Ltd 

TitleInfo
EA LICENSE NUMBER04C4715
SCOPE OF SERVICESMaid Agency Packages

Direct Hire Packages

Transfer Maid (Urgent Hiring)

Maid Insurance & Permit Renewal

Home Leave and Passport Renewal

WEBSITEhttps://a1maid.com.sg/
ADDRESS545 Orchard Road #05-12 Far East Shopping Centre, 238882
CONTACT INFORMATION+65 6738 4715
OPERATING HOURSMonday to Friday: 10 AM to 7:00 PM

Saturday to Sunday: 10 AM to 4:00 PM

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate
Transfer rate
Placement volume10,231

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

A1 Employment Agency Pte Ltd has positioned itself as a prominent player in the Maid Agency sector in Singapore, catering to the needs of over 10,000 families since its establishment in 2007. 

With 15 years of experience, the agency boasts a commendable track record, showcasing a low transfer rate and an exceptionally high retention rate. The agency emphasizes its commitment to providing a seamless and satisfactory deployment of qualified maids to households, backed by their exclusive Ultimate Maid Assurance Policy.

Going beyond industry standards, A1 Employment Agency extends the Ministry of Manpower (MOM)-regulated 50% refund guarantee. This goes hand-in-hand with their commitment to customer satisfaction, ensuring that clients not only receive a refund but also have the convenience of a maid replacement if issues arise.

While the agency advertises competitive pricing, it’s important to note that placement fees still apply and might vary. Potential clients should carefully review the fee structure to ensure transparency and avoid any unexpected costs.

Overall, A1 Employment Agency Pte Ltd stands as a reputable and reliable Maid Agency in Singapore, offering comprehensive services to simplify the maid hiring process. 

Pros

  • MOM-Regulated 50% Refund Guarantee
  • Experience and Expertise in the Field
  • Affordable Packages
  • Low Transfer Rate and High Retention Rate

Cons

  • Placement Fees may be have Varying Costs

Customer Reviews

Here are some reviews from their clients:

“Had the pleasure of having Christine helped us with our new helper. She is very professional with a deep knowledge of the procedures required that helped her respond effectively and quickly to any queries we had. After sales support was very good too! Will definitely go back to her in future.”

“Samantha was a great help in facilitating the process of hiring a helper. She was proactive in offering recommendations based on my needs. In addition, the agency’s website is well updated – the moment I confirmed my choice, the agency removed her profile so that prospective employers would not be misled into thinking the candidate is still available for hire. The entire experience was smooth, with interviews being scheduled promptly as well. Thank you for the assistance. I am looking forward to meeting my helper.”

8. First Maid Pte Ltd

“Established maid agency in Singapore since 2020”

First Maid Pte Ltd
TitleInfo
EA LICENSE NUMBER20C0141
SCOPE OF SERVICESDirect hire application, work permit application, renewal and cancellation, personal, medical insurance and security bond, full package medical checkup, consultation and counselling, housekeeping, elderly and baby care training, booking of air tickets, transportation services, holiday drop-off
WEBSITEhttps://firstmaid.sg/
ADDRESS865 Mountbatten Rd Katong Shopping Centre #02-45 S437844

Or 170 Upper Bukit Timah Road Bukit Timah Shopping Centre #B1-21 S588179

CONTACT INFORMATION[email protected]

+6584887603

WhatsApp: +6584887603

OPERATING HOURSDaily: 9 AM to 5 PM
CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate100%63.5%
Transfer rate0%0.94%
Placement volume1948

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

First Maid is one of the new maid agencies in Singapore, having been established in 2020. 

But it’s already gotten a good reputation for offering hundreds of domestic worker profiles in its database with candidates from Indonesia, India, Cambodia, Myanmar and the Philippines.

First Maid aims to simplify its clients’ domestic helper search with just three steps: employer registration, biodata search using the database, and shortlisting the most suitable maids for their needs.

The agency offers a pretty wide scope of services besides finding a helper. It can also assist in processing maid insurance and paperwork on a client’s behalf.

But while First Maid has impressive retention and transfer rates, its placement volume needs plenty of work to even reach the current industry average. Hopefully, this is largely due to the agency being still quite new to the scene.

Pros

  • Great retention and transfer rates
  • Wide range of services
  • Has 2 branches
  • Open daily

Cons

  • Agency is still quite new
  • Placement volume needs a lot of improvement

Customer Reviews

Good customer service, dedicated to requirements

“They made good recommendation catered to my needs. No hidden cost, good customer service and dedication to my requirements. Highly recommended.” – “babesmurfette”

Whole process was quicker than expected

“I had gotten excellent and efficient service from First Maid. Once I decide on a helper from the vast database that Leow showed me, all I need to do is sit back and relax while the agency proceeds with the application, insurance etc. & arrange for the arrival of my helper. The whole process was quicker than I expected. Total fees were reasonable too. Highly recommended for those who need it.” – Hanson L.

9. 1.Alpha Employment Agency

TitleInfo
EA LICENSE NUMBER21C0788
SCOPE OF SERVICESMaid services from Indonesia, Philippines, or Myanmar
WEBSITEhttps://www.1alpha.com.sg/
ADDRESS170 Upper Bukit Timah Road #02-23 Bukit Timah Shopping Centre Singapore 588179
CONTACT INFORMATIONTel/Fax 6993 8368 / 6993 8369; Email: [email protected]
OPERATING HOURSMon. – Fri. : 1030am – 730pm; Sat & Sun : 1030am – 630pm; Closed on PH
CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate66.67%NA
Transfer rate1.46% NA
Placement volume230NA

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Our experience with 1.Alpha Employment Agency’s maid services was generally positive. They efficiently matched us with a maid who met our requirements and needs. The maid provided by Alpha was diligent and performed her tasks satisfactorily.

Our interaction with 1.Alpha Employment Agency’s staff was courteous and professional. They promptly addressed our inquiries and concerns. 

In terms of service quality, 1.Alpha Employment Agency met our expectations overall. The maid assigned to us was competent and completed her tasks with attention to detail. 

Regarding cost, 1.Alpha Employment Agency’s fees were reasonable compared to other agencies in the area. They offered competitive rates without compromising on service quality. 

Overall, our experience with Alpha Employment Agency was satisfactory. They provided efficient maid services at a reasonable cost. While there were minor areas for improvement such as communication, we were generally pleased with the service provided.

Pros

  • Highly Experienced Sales Consultants
  • Maids Training and Familiarization of Spore Working
  • No Hidden Cost
  • Timely handover of Helpers

Cons

  • No promos or discounts at the present

Customer Reviews

“1.Alpha is an exceptional agency! From the very first text to enquire about helpers to the follow-up after the helper is with us, Angie has been the most responsive, understanding and professional. We went through many bios and interviews, and Angie sat in all the interviews often late at night and sometimes on her off days. Despite the long process, Angie remained patient and assuring throughout, and was always available to provide the advice we need. We must say the engagement felt much more like a friend coming alongside to help your family find a suitable helper than a service provider trying to close a deal. In terms of costs, 1.Alpha is straightforward, simple, and very competitive compared to others! We cannot ask for more, and we want to take the opportunity to give a big shout-out to Angie! Highly recommend 1.Alpha!” — Juinn Yee Sun

“When I walked past the various employment agencies in the building, 1.Alpha caught my attention. One of the ladies, Vicky, at the counter smiled at me when I walked past and this left me with a positive impression. What she did not know was that I had briefly read about 1.Alpha on an online article about best maid agencies in Singapore. Eventually I walked into 1.Alpha where Vicky listened with empathy to my concerns. She explained the processes clearly to me with patience. When I decided not to hire the first candidate that we interviewed, Vicky respected my decision and was not pushy at all. She did not keep pushing biodata to me but helped me filter such that only biodata of suitable candidates were sent to me. After I found a suitable helper, Vicky also helped accommodate to my preferred date to bring home the helper. All in all, I am very blessed to come across 1.Alpha and I am grateful for the help given to me to find a good helper for my household.” — Soo Poh Ling

10. UNISTARR EMPLOYMENT PTE LTD

TitleInfo
EA LICENSE NUMBER15C7448
SCOPE OF SERVICEShttps://unistarr.com.sg/services,
WEBSITEhttps://www.unistarr.com.sg/
ADDRESS

Bukit Timah Branch: Bukit Timah Shopping Centre 170 Upper Bukit Timah Road #03-46, Singapore 588179

Katong Branch: Katong Shopping Centre 865 Mountbatten Road, #01-03,Singapore 437844

AMK Branch: 720 Ang Mo Kio Ave 6 #01-4104C Singapore 560720

CONTACT INFORMATIONBukit Timah Shopping Centre: Tel: 6314 4252 | 9723 4920

Katong Shopping Centre: Tel: 65189908 | 9647 4781

Ang Mo Kio: Tel: 6518 3544 | 8332 5359

OPERATING HOURS

11am - 7pm: Weekdays

11am - 5pm: Weekends

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate68.9%68.9%
Transfer rate0%0%
Placement volume314314

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

At UNISTARR EMPLOYMENT PTE LTD, they match Singaporean families with top-quality domestic helpers from various backgrounds for all household needs. 

Established in 2015, they have deployed thousands of helpers to date.

Their team identified many employers lamenting about their Migrant Domestic Workers (MDWs) and it is usually a case of mismatch since the requirements were not met. This is how UNISTARR EMPLOYMENT PTE LTD was formed & “We Hear Your Needs” is their motto. 

They prioritize the shortlisting process as it is the most important part when engaging a domestic helper. The understanding of the Employer’s needs is the first step so we can guide our Employers to shortlist a suitable helper.

They join their employers in the interview process for translations, to assist in asking relevant questions or reiterating the main points. All their helpers are given a day to accept the job offer & they use a detailed Job Order form so that all information is relayed to the helper in their language. 

What’s great about them is that their helpers undergo a structured training programme in their respective training centres in terms of cleaning, using equipment, childcare, eldercare, language skills & etc. By matching suitable helpers, they have maintained a high retention rate and kept our transfer rate at zero.

After handing over a helper, they believe the journey starts here so they take after-sales calls seriously. Counselling is done within 24 hours of an issue being raised and this brings satisfaction to all parties.

Experience personalized service from start to finish. Let UNISTARR EMPLOYMENT PTE LTD simplify finding your perfect helper!

Customer Reviews

Here are some reviews from their clients:

“though we did not employ a helper through them, joyce and team have been very helpful in assisting to shortlisting helpers and arranging interviews. would recommend their services.”

“Back in Dec 2021, I engaged Unistarr to help me find a right helper to take care of my household chores and assist with kids. Generally they are prompt and have assisted in all aspect during my interviews /search of the right fit. When I was there in Katong branch previously, their boss will be there to also help translate / assist in ensuring the helpers are all prime and proper. My first employment of maid from Unistar had been good and now, I am also relying on them to help my parents to find another one candidate to take care of old folks. I guess, having to find a good maid boils down a lot to “Luck” and also if the agents are there to assist when in doubt or in trouble. I really hope my 2nd engagement with them will turn out great as usual.”

11. EELIT AGENCY

“We do much more.”

EELIT AGENCY
TitleInfo
EA LICENSE NUMBER18C9439
SCOPE OF SERVICESGeneral housekeeping, child care, elderly care, cooking
WEBSITEhttps://eelit.sg/ea/
ADDRESS865 Mountbatten Road #01-03 Katong Shopping Centre Singapore 437844
CONTACT INFORMATION[email protected]

+65 6440 6468

OPERATING HOURSMonday to Friday: 11 AM to 7 PM

Saturday: 11 AM to 5 PM

Closed on Sundays

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate62.15%63.35%
Transfer rate1.46%0.94%
Placement volume24148

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Established in 2012, EELIT Agency has steadily provided clients with maid placements, direct helper hiring, transfer helpers, and even the application and renewal of work permits.

The Ministry of Manpower website also shows a good placement volume for EELIT, with 241 against the current industry average of 48. However, it lags a bit behind industry averages when it comes to its retention and transfer rates.

The agency ensures that each domestic helper coming into Singapore not only goes through mandatory checkups and SIP courses. EELIT also provides them with safe lodging while giving several days of orientation and training programmes.

We like that the agency aims to minimise conflicts by investing in helpers and encouraging constant communication between them and the clients.

Pros

  • Good placement volume
  • Provides intense training programmes for maids
  • Provides placements of transfer helpers

Cons

  • Needs improvement on transfer and retention rates
  • Closed on Sundays

Customer Reviews

Current helper has been with me for 6 months

“Very responsive agent, reliable and efficient. The current helper has been with me for 6 months, and still thumbs up in terms of a work attitude. Kudos!” – Jim Nanz Chua

Good service even during the COVID period

“If you are looking for a maid, don’t hesitate to approach Zack from Eelit Agency. I will recommend Zack because he has a lot of patience to answer any of our enquiries. Furthermore, Zack is a helpful staff. Whenever we are in doubt, he will rest assured us with a peaceful mind. Hence, Zack keeps up the good work for servicing us during that covid period when we are urgently looking for a maid to help out on my mum’s move about. Lastly, really appreciate your great help!” – Charlie Lim

12. Tailormaid Services

“It is not luck, it is how your helper should be.”

Tailormaid Services
TitleInfo
EA LICENSE NUMBER19C9844
SCOPE OF SERVICESPersonalised sourcing, biodata helper, domestic worker lodging, ad-hoc in-house training, counselling therapy sessions, SIP, caregiver training, documentation, financial assistance
WEBSITEhttps://www.tailormaid.sg/
CONTACT INFORMATION[email protected]

WhatsApp +65 8822 6966

OPERATING HOURSMonday to Friday: 9 AM to 6 PM

Saturday: 9 AM to 1 PM

Closed on Sundays

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate53.13%63.35%
Transfer rate0%0.94%
Placement volume3448

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

It’s rare to come across a maid agency that provides domestic worker lodging, but we’re glad that Tailormaid does. It can give clients peace of mind that their maid will be cared for and provided meals and training when they are left alone for some time.

We like that beyond the standard domestic helper roles, Tailormaid can provide assistance with things like ad-hoc in-house training, counselling therapy sessions, and even financial assistance for things like caregiver grants.

Its personalised sourcing service is quite unique too. It features several filters to help source a helper based on the client’s requirement for a truly good fit.

Tailormaid currently has a great transfer rate at 0%! However, its retention rate and placement volume need improvement, which hopefully will happen soon.

Pros

  • Impressive transfer rate
  • Wide range of services
  • Can provide domestic worker lodging

Cons

  • Retention rate and placement volume need improvement
  • Closed on Sundays

Customer Reviews

Charges are lower than expected

“I must say, the most responsive and ethical employment agency I ever engaged. Not only Chloe was very passionate about her service, even the charges that they have are unbelievably lower than my expectation! (given their service level) Keep it up! I hope that one day you and your Team will finally show the industry that it is truly not LUCK!” – Yvonne Liao

Ethical process ensures fairest market practice

“Professional and detailed consultation by Chloe and Carmen to understand requirements for employers and match it with the correct helpers.

The ethical process from them ensures the fairest practice in the market.

Look for Chloe and Carmen to get your tailor-made helper services!” – Yi Ming Loo

13. Best Housekeeper 

“Trusted domestic helper agency in Singapore”

Best Housekeeper
TitleInfo
EA LICENSE NUMBER16C8019
SCOPE OF SERVICESGeneral housekeeping, child care, elderly care, cooking
WEBSITEhttps://besthousekeeper.sg/
ADDRESS304 Orchard Road, #04-105 Lucky Plaza, Singapore 238863
CONTACT INFORMATION+65 68767948

[email protected]

OPERATING HOURSMonday to Friday: 10 AM to 6:30 PM

Saturday to Sunday: 10 AM to 5 PM

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate71.74% 63.35%
Transfer rate1.35% 0.94%
Placement volume170 48

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

The first thing we noticed about Best Housekeeper is its proprietary matching system called “Match Me.” It’s designed to filter helpers’ profiles to match potential clients’ domestic needs and requirements.

This feature is especially helpful for an agency with a sizable helper database like that of Best Housekeeper. With it, future employers can browse through different nationalities and use the partial code of each maid to get more information about her.

There’s also a “My Criteria” feature that the client can use to further filter requirements and come up with a good shortlist of domestic helper candidates. We really appreciate this tool.

But while Best Housekeeper currently has a good placement volume, the MOM ratings show that its transfer rate lags behind the industry average. Hopefully, the Match Me tool can help improve this soon.

Pros

  • Good placement volume
  • Has a Match Me tool to help facilitate client-helper searches
  • Open daily

Cons

  • Transfer rate needs improvement

Customer Reviews

Went the extra mile to sort everything 

“Joe is fantastic! He is super on the ball and extremely efficient. When I needed a helper urgently for the care of my newborn before I started work, he was able to arrange for interviews very quickly for me. What impressed me most is how he spent time going through all the various profiles to get the best fit for our home and our helper requirements. When I had some issues with the application, Joe also went the extra mile to sort everything out for me before I even asked him. Will recommend the best housekeepers and will most definitely recommend Joe to my friends and colleagues! Thanks, Joe!” – Deepa Govin

Fast service, gives good replies

“Fast and better service. Any doubt, ask them anytime as soon as possible and give us a good reply.” – ChandraSuriyan Venkatachalam

14. Imtidad

Imtidad
TitleInfo
SCOPE OF SERVICESMaid Agencies
WEBSITEhttp://imtidad.com.sg
ADDRESSWest – IMM Shopping Mall #03-182 Jurong East Street 21 Singapore 609601

East – Centropod Building #01-01 80 Changi Road (50m walk from Geylang Serai Market) Singapore 419715

North – Junction 9 Shopping Mall #01-21 18 Yishun Avenue 9 Singapore 769098

CONTACT INFORMATION+65 65692262 – Hotline

6590702282 – Whatsapp

[email protected]

Imtidad has adopted the notion of “Treasure Quality Time with Your Loved Ones,” and with Singapore’s present fast-paced, hectic working environment, they genuinely understand the everyday struggles experienced by working parents in order to attain an optimal work and family balance. 

They are dedicated to assisting parents with newborns or small children who want extra assistance at home with domestic duties so that parents may spend quality time with their children.

They think that each customer has a unique set of expectations, thus they take the time to understand your needs so that they can provide the most matched domestic assistant for your loved family.

In addition, they seek to develop strong long-term connections with their clients in order to completely understand their needs and assist them throughout and they promise to keep all information acquired from clients and candidates secret. They protect customers’ privacy and confidentiality until they grant permission for dissemination.

Pros

  • Experienced and professional domestic helpers
  • Affordable rates
  • Full confidentiality

Cons

  • Had some complaints about customer support

15. Living Well Maid Agency PTE LTD

TitleInfo
SCOPE OF SERVICESHiring a Domestic Helper, Renewal, Repatriation back to home country, Arrangement of SIP, Arrangement of Thumbprint, Embassy endorsement, Purchasing insurance and banker’s guarantee, Arrangement of medical check up
WEBSITEhttps://www.livingwellmaid.com/
ADDRESSCITY PLAZA

810, GEYLANG ROAD, 03-80

Singapore 409286

CONTACT INFORMATIONOffice Number : 89519589
OPERATING HOURSTuesday to Friday 11am to 6pm

Saturday to Sunday 11am to 3pm

We are closed on Monday

Living Well Maid Agency PTE LTD is a domestic helper service provider that aims to help families in need of a foreign domestic worker (FDW).

Similar with others, they offer a variety of services related to hiring domestic helpers, including hiring from overseas, hiring transfer helpers, and direct hiring options.

But what makes them stand out is that they also assist with work permit and passport renewals, repatriation back to the home country, and additional services like arranging the Settling In Programme (SIP), thumbprint process, embassy endorsements, insurance, and medical check-ups.

Another benefit in working with them is that the agency provides a replacement free from agency fees within 6 months if the hired domestic helper faces any issues or mismatches with the employer, ensuring peace of mind for families seeking suitable assistance.

In comparison with others, they have been operating since February 2017 and has gained valuable experience in the field of domestic helper recruitment, allowing them to understand the needs and concerns of both employers and helpers.

For direct hiring options, there is no replacement or refund of the placement fees due to lower agency fees. Clients should consider this aspect while making a decision between direct hiring and hiring through the agency.

Pros

  • Wide Range of Services
  • Replacement Guarantee
  • Experienced in the Industry

Cons

  • Placement Fees for Direct Hiring

16. GM Connection

TitleInfo
SCOPE OF SERVICEShttps://gmconnection.sg/maid-agency-singapore-services/
WEBSITEhttps://gmconnection.sg/
ADDRESSPeninsula Plaza

111 North Bridge Road #05-53

Singapore 179098

CONTACT INFORMATION[email protected]

Pearlyn/Glendon: 88750500/97526289

OPERATING HOURSMonday to Friday: 10.00am to 5.00pm

Tuesday: By Appointment only

Sat & Sunday: 11.00AM to 5.00pm

GM Connection is a Singapore-based maid agency that aims to be one of the best in the country. Their commitment to professionalism and transparency sets them apart from their competitors.

What’s great about them is that they always conduct a thorough candidate screening before onboarding, ensuring that only candidates with the right mindset and intentions are selected. And this approach fosters trust and confidence among clients.

We like that the agency takes a holistic approach to connecting people, individually interviewing and assessing candidates to understand their strengths and abilities since it is an important factor to consider when wanting an efficient maid. This personalized approach allows for better matching of candidates to households, increasing the likelihood of a successful hire.

With them, you do not have to worry if your have either children or elderly in your home because GM Connection specializes in providing maids for Child Care and Elder Care. This indicates a deep understanding of the specific needs and requirements in these areas.

Unfortunately, the agency’s website lacks comprehensive information about the training provided to their maids. Clients may want to know about the type of training the maids receive, especially in areas related to child care, elder care, and other household tasks.

Pros

  • Professional and Transparent Approach
  • Individual Candidate Assessment
  • Specialization in Child Care and Elder Care

Cons

  • Limited Information on Training

17. Green Employment

“Too busy? Perhaps it’s time you hire a maid.”

TitleInfo
EA LICENSE NUMBER21C0720
SCOPE OF SERVICESFree Consultation, Recruitment and Deployment of Maids, Recruitment and Deployment of Caregivers, and Hiring and Deployment of Transfer Maids
WEBSITEhttps://www.greenemployment.sg/
ADDRESSTOA PAYOH: Blk 116 Lorong 2 Toa Payoh, #01-152 Singapore 310116

SERANGOON: Blk 152 Serangoon North Ave 1, #01-344 Singapore 550152

CONTACT INFORMATION+65 81269366

+65 89089900

+65 80309333

OPERATING HOURSMonday – Friday: 10.30am – 8pm

Saturday / Sunday / Public Holidays: 10.30am – 6.30pm

At Green Employment, we’ve found a gem in the realm of maid agency services. With their impeccable offerings, we’re thrilled to share our experience.

At Green Employment, their service range leaves nothing to be desired.

From basic cleaning to specialized tasks, they cater to every domestic need. Our abode has never been more spotless, thanks to their dedicated and skilled maids.

Gone are the days of scheduling hassles and last-minute cancellations.

Green Employment’s seamless booking process and punctual staff have made maintaining our household an absolute breeze. Time is precious, and they respect that.

In the competitive world of maid agencies, Green Employment stands tall. 

Their sterling reputation is well-earned. Positive feedback echoes throughout, and we’re elated to join the chorus of satisfied clientele. Their commitment to quality shines through consistently.

Value for money is the cornerstone of any service, and Green Employment doesn’t disappoint.

Transparent pricing without hidden fees is a breath of fresh air. Quality service need not break the bank, and they exemplify that notion flawlessly.

Unfortunately, they don’t offer promos for newbies. We suggest checking in with them for other affordable deals.

Pros

  • Efficient services
  • Reliable staff
  • Outstanding reputation
  • Affordable pricing

Cons

  • Busy during peak seasons

18. iHelper

“Too busy? Perhaps it’s time you hire a maid.”

TitleInfo
EA LICENSE NUMBER19C9881
SCOPE OF SERVICESHelper Finder, employer Finder, and Caregiver Finder
WEBSITEhttps://www.ihelper.sg/
ADDRESSBukit Timah Branch 170 Upper Bukit Timah Road, #16-02, Bukit Timah Shopping Center, Singapore 588179
CONTACT INFORMATIONTel: 6513 1777 (Office)

Mobile: 8909 0677 (Emily), 8909 0367 (Margaret)

8909 0337 (Phoebe), 8909 0890 (Reception)

OPERATING HOURSMon to Fri: 9:30am – 5:30pm

Sat and Sun: 11:00am – 5:00pm

PH and After Office Hours: By appointments only

We recently had the pleasure of experiencing the services of iHelper, and we must say, they have left an indelible mark on us.

From the moment we engaged with them, it was clear that iHelper takes their commitment to excellence seriously.

Their services are nothing short of exceptional. iHelper’s services are always professional, punctual, and meticulous.

Thanks to the helper they found for us, our home has never looked cleaner, and their attention to detail is truly commendable. They transformed our living space into a spotless haven, leaving no corner untouched.

Hiring a helper from iHelper was a breeze due to their prompt communication and professionalism in selecting suitable candidates for us to shortlist and interview. Their flexibility in accommodating our preferred timings for interviewswas also much appreciated. 

Convenience is the name of the game, and iHelper excels in this department. Their online platform is user-friendly, making it effortless to complete all the necessary documentation and processing digitally with a click of a button.

iHelper’s reputation precedes them, and rightly so. We had heard glowing recommendations from friends, and they certainly lived up to the hype.

The consistent high-quality service they provide has earned them a stellar reputation in the industry. It’s evident they take pride in maintaining the trust of their customers.

Unfortunately, they can get busy during peak days. We recommend booking them ahead of time.

Pros

  • Professionalism
  • Punctuality
  • Attention to detail
  • Reputation

Cons

  • Busy during peak seasons

Customer Reviews

“iHelper’s maids are like cleaning ninjas! They made my home sparkle, and their punctuality was impressive.”

“I’ve tried other services, but iHelper’s reputation is well-deserved. The convenience and quality are top-notch!”

19. Regent Maid Agency

TitleInfo
EA LICENSE NUMBER21C0451 | 23C1834
SCOPE OF SERVICESHelper Hiring and Transporation
WEBSITEhttps://www.regentmaidagency.com/
ADDRESS603 Ang Mo Kio Ave 5, #01-2667A, Singapore 560603
CONTACT INFORMATION+65 8600 8300
OPERATING HOURSMonday to Saturday 10 AM to 7PM, Sunday Appointment basis

At Regent Maid Agency, we understand that finding the perfect domestic help can be as challenging as juggling fine china.

Our experience with this agency left us convinced that they are the silver lining in the cloud of household management.

From our initial inquiry to the final placement, Regent’s dedication to service excellence shone brightly.

Their extensive database of qualified candidates ensured we had plenty of options to choose from.

Notably, our chosen maid was not only skilled but also well-versed in household etiquette. A pleasant surprise, indeed.

Regent has redefined convenience in the world of maid agencies. Their user-friendly website allowed us to browse profiles with ease.

The option to schedule interviews at our convenience was a game-changer, sparing us the hassle of multiple visits. It’s like having a personal concierge for your domestic staffing needs.

Regent’s stellar reputation precedes them, and for good reason.

We heard glowing recommendations from friends and colleagues, and our own experience affirmed their status as a trusted name in the industry.

Their track record for placing reliable, capable maids is nothing short of impressive.

In today’s world, value for money is paramount. Regent understands this well, offering competitive rates without compromising on quality.

Their transparent pricing structure and absence of hidden fees made the financial aspect of hiring domestic help surprisingly stress-free.

However, they don’t offer promos yet. We suggest checking their website for other affordable deals.

Pros

  • Vast experience
  • Trusted reputation
  • User-friendly website
  • Flexible interview scheduling
  • Transparent pricing
  • No hidden fees

Cons

  • No promos yet

Customer Reviews

“Regent Maid Agency exceeded my expectations! They matched me with a fantastic maid, and the whole process was a breeze. Highly recommended!”

“I was skeptical at first, but Regent’s reputation is well-deserved. Their professionalism and quality candidates made finding the right maid a stress-free experience. Thank you, Regent!”

20. Swift Maids

TitleInfo
EA LICENSE NUMBER15C7662

92C5415

21C0832

SCOPE OF SERVICESHiring, Training and Development, Recommendation, and Matching
WEBSITEhttps://www.swiftmaids.com.sg/
ADDRESS

Ang Mo Kio Outlet

722 Ang Mo Kio Avenue 8

#01-2827

Singapore 560722

+65 6457 4557


Bedok Outlet

217 Bedok North Street 1

#01-63

Singapore 460217

+65 6858 7388


Far East Outlet

545 Orchard Road

#03-30 Far East Shopping Centre

Singapore 238882

+65 6734 3336


Junction Nine Outlet

18 Yishun Avenue 9

#02-56 Junction Nine

Singapore 768897

+65 6752 2728

CONTACT INFORMATIONAng Mo Kio Outlet: +65 6457 4557

Bedok Outlet: +65 6858 7388

Far East Outlet: +65 6734 3336

Junction Nine Outlet: +65 6752 2728

Enquiry WhatsApp: +65 8875 5974

OPERATING HOURSMonday to Sunday: 10AM – 7PM

Public Holidays: CLOSED

When it comes to domestic help, Swift Maids stands as a beacon of excellence. Our experience with their services left us thoroughly impressed.

In terms of convenience, Swift Maids shines like a polished diamond. Booking a maid was as effortless as a breeze on a calm summer day.

Their user-friendly online platform ensured we could summon help with just a few clicks, making our lives significantly more manageable.

Reputation is the cornerstone of any service provider, and Swift Maids doesn’t disappoint. Their name resonates with reliability and trustworthiness.

We found ourselves in the capable hands of professionals who took pride in their work. Our home never looked better, and our peace of mind remained undisturbed.

Cost-effectiveness is where Swift Maids truly triumphs. In an age where quality often comes at a premium, their pricing structure pleasantly surprised us.

The value for money we received was exceptional. It’s rare to find such affordability without compromising on service quality.

Swift Maids’ maids are not just cleaners; they are artists of cleanliness. Our home was transformed into a pristine haven after their meticulous touch.

They left no corner unattended, ensuring every nook and cranny sparkled with cleanliness. Our satisfaction knew no bounds.

Reliability is a trait we hold in high regard, and Swift Maids delivered on this front. They arrived promptly, as scheduled, and executed their tasks with precision.

The dependability of their service allowed us to plan our days with confidence, knowing that our home would be in immaculate condition upon our return.

However, they don’t offer promos yet. We suggest checking their website for other affordable deals.

Pros

  • Convenience
  • Reputation
  • Cost-effectiveness
  • Reliability

Cons

  • Busy during peak weeks

Customer Reviews

“Swift Maids made my life easier. Booking was a breeze, and their maids were top-notch. Highly recommended!”

“I was skeptical at first, but Swift Maids exceeded my expectations. Affordable and dependable – they’ve won me over!”

21. Be Mitey Clean

TitleInfo
EA LICENSE NUMBER87C4847
SCOPE OF SERVICESPART TIME MAID

OFFICE CLEANING

HOME DEEP CLEANING

UPHOLSTERY CLEANING

BABY GEAR CLEANING

MARBLE POLISHING

FLOOR DEEP

BOOK CLEANING

COVID-19 DISINFECTION

WEBSITEhttps://bemiteyclean.com/
ADDRESS47 Holland Dr, Singapore 270047
CONTACT INFORMATION

+65 31383803

Whatsapp or Call


@miteyclean

Facebook


@miteyclean

Instagram


[email protected]

Email

OPERATING HOURSMonday – Sunday: 9am – 6pm

At Be Mitey Clean, we’ve had the privilege of experiencing top-notch cleaning services that truly redefine convenience and excellence. Our journey with this reputable maid agency has been nothing short of exceptional.

Be Mitey Clean’s services are a breath of fresh air. They go beyond the mundane to ensure every nook and cranny is spotless.

From meticulous dusting to impeccable floor care, our home has never looked this dazzling. Their attention to detail is truly commendable.

Convenience is at the heart of Be Mitey Clean’s approach. Scheduling a cleaning session is a breeze, and their punctuality is a testament to their professionalism.

We no longer stress about cleaning, thanks to their hassle-free booking and efficient service.

Be Mitey Clean’s sterling reputation precedes them. We were initially drawn to their impeccable reviews, and they’ve exceeded our lofty expectations.

Their consistent delivery of top-quality service has earned them our trust, making them the go-to choice in the industry.

When it comes to pricing, Be Mitey Clean strikes the perfect balance between affordability and quality. Their transparent pricing structure means no hidden costs or surprises.

It’s refreshing to find a service that provides outstanding results without breaking the bank.

However, they don’t offer promos at the present. We advise checking their website for other affordable deals.

Pros

  • Quality cleaning
  • Convenient scheduling
  • Stellar reputation
  • Affordable pricing

Cons

  • Busy during peak weeks

Customer Reviews

Be Mitey Clean exceeded my expectations. Our home has never looked this pristine. Highly recommended!

22. Able Best 

TitleInfo
EA LICENSE NUMBER03C3662
SCOPE OF SERVICESPlacement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation
WEBSITEhttps://ablebest.com.sg
ADDRESS8 Holland Ave, #01-26, Singapore 271008
CONTACT INFORMATION+65 8152 9888 / [email protected]
OPERATING HOURSMonday to Friday: 10:30 AM to 7:00 PM

Saturday to Sunday: 10:30 AM to 5:00 PM

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Able Best is an employment agency that provides its clients with excellent and dependable domestic assistance services to offer both reliable employment for domestic helpers and acquiring such personnel for families as well.

Established back in 2003, their diverse and long period of experience in the industry ensures clients of the quality of training services that they give since not only are they partnered with trusted companies in the field but also make sure that they give professional advice on all aspects as well.

From direct hire processing to permit application, renewal, and cancellation, we like that their services can be accommodated in various countries through their partners such as Indonesia, Philippines, Singapore, and Myanmar.

Note though that rates of their services aren’t readily available on their website to which interested clients may need to inquire further for more information on this.

Overall, with their collaborative and professional take on training helpers, an exemplary array of interrelated services offered, and a reliable team of experts on the job, we highly recommend interested clients to check them out.

Pros

  • Competitive and professional services offered
  •  Diversely experienced in the industry
  • Reliable and reputable

Cons

  • Rates of their services aren’t readily available on their website

Customer Reviews

Here are some reviews from their clients:

“Good and reliable service.  Able Best took the time to understand our specific requirements and preferences.  The entire process from selection to arrival of maid was handled efficiently and smoothly. The agency’s dedication to finding the right match based on experience, skills, and compatibility with our household needs  demonstrates their commitment to customer satisfaction. Our maid had certainly met our expectations. She is pleasant and hard working.  Gets along well with the family and takes good care of my sick father.  Within a short time, she was able to dispense all his medication and cook the right meals for him.”

“I chose Able Best because they had good google reviews and ratings on the MOM website. The service I received lived up to their positive reviews! Charles and Yanni were really helpful and responsive throughout the process. The helper we got was the only Indonesian transfer helper they had and she was the only helper we interviewed. The stars aligned and it was a good fit, just like what Charles and Yanni predicted. I’ll recommend this maid agency to anyone I know.”

23. Wonderful Helper

TitleInfo
EA LICENSE NUMBER19C9703
SCOPE OF SERVICESPlacement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation
WEBSITEhttps://www.wonderfulhelper.com/
ADDRESS293 Changi Road Singapore
CONTACT INFORMATION+6567889161
OPERATING HOURSMonday to Friday: 10 AM to 7 PM

Saturday to Sunday: 10 AM to 5 PM

Closed every Tuesday and public holidays

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Our experience with Wonderful Helper, the maid agency, has been truly positive. The services offered were tailored to our household needs, and the agency’s efficient matching process quickly connected us with a reliable and skilled domestic helper.

The efficiency demonstrated by Wonderful Helper in their services is commendable. The agency promptly understood our requirements, and the entire hiring process, from interviewing candidates to finalizing the arrangement, was smooth and well-coordinated. This efficiency made the daunting task of finding suitable household help surprisingly stress-free.

The quality of the domestic helper provided by Wonderful Helper surpassed our expectations. The agency ensured that the candidates were thoroughly screened, and the helper we selected exhibited a high level of professionalism, reliability, and competence. This commitment to delivering quality service contributed significantly to the harmonious functioning of our household.

Wonderful Helper’s cost structure is reasonable, considering the quality of service and the convenience they offer. The agency’s transparency in discussing costs, along with the flexibility in choosing from various packages, made the financial aspect of hiring a domestic helper straightforward and affordable. The investment in their services proved to be valuable in maintaining a well-managed home.

Our interactions with Wonderful Helper reflected their dedication to customer satisfaction. The agency was responsive to our queries, providing guidance and support throughout the process. The personalized attention and clear communication further established a sense of trust, making Wonderful Helper a reliable partner in managing our household needs.

Pros

  • Competitive and professional services offered
  •  Diversely experienced in the industry
  • Reliable and reputable

Cons

  • Busy during peak days

24. Okaylah Services

“Too busy? Perhaps it’s time you hire a maid.”

TitleInfo
EA LICENSE NUMBERLICENCE # 18C9071

UEN # 53377071L

SCOPE OF SERVICESPlacement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation
WEBSITEhttps://www.okaylah.com.sg/
ADDRESSSingapore
CONTACT INFORMATIONCall +65 93361824 / +65 93879204

Email: [email protected]

OPERATING HOURSDays: Monday – Sunday

Time: 8.00 AM – 11.00 PM

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate75.35% 63.35%
Transfer rate0.66% 0.94%
Placement volume49548

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

At Okaylah Services, we were pleased with the variety of maid services offered. From general cleaning to specialized tasks, they catered to our needs effectively. The range of options made it easy to find the right service for our home.

The efficiency of Okaylah Services was impressive. Our maid arrived on time and completed all tasks in a timely manner. We appreciated their punctuality and ability to get the job done efficiently.

In terms of quality, Okaylah Services exceeded our expectations. Our home was left sparkling clean, with attention to detail evident in every corner. We felt confident in the maid’s abilities and the thoroughness of their work.

Okaylah Services offers competitive pricing for their maid services. We found their rates to be reasonable for the level of quality provided. The cost was transparent, with no hidden fees or surprises.

Our overall experience with Okaylah Services was positive, and we would recommend them to others in need of maid services. From their variety of offerings to their efficiency, quality, and fair pricing, they proved to be a reliable choice for keeping our home clean and tidy.

Pros

  • Affordable pricing
  • Offers comprehensive domestic helper training 
  • Impressive placement volume

Cons

  • No promos at the present

25. Danz Hariya

“Too busy? Perhaps it’s time you hire a maid.”

Screenshot
EA LICENSE NUMBER10C3306
SCOPE OF SERVICESIndian Maids
Myanmar Maids
Sri Lanka Maids
WEBSITEhttps://danzhariya.com/
ADDRESSA Posh Bizhub #06-29 1 Yishun Industrial Street 1 Singapore 768160
CONTACT INFORMATION6567146724
6566815645
Live Support
Open Chat
OPERATING HOURSOpen 24/7

Edit Table 

CRITERIAMOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate75.35%63.35%
Transfer rate0.66%0.94%
Placement volume49548

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

We recently engaged Danz Hariya to hire a maid, and we were impressed by the thoroughness of their service. Their staff took the time to understand our specific requirements and provided several suitable candidates for our consideration.

Transitioning to efficiency, Danz Hariya expedited the hiring process seamlessly, handling all necessary paperwork and background checks promptly. They ensured a smooth transition for the selected maid to start her duties without delay.

Moving on to affordability, we found their fees competitive compared to other agencies offering similar services. Danz Hariya provided transparent pricing with no hidden charges, making budgeting straightforward.

Regarding facilities, Danz Hariya maintains a well-appointed office that reflects their professionalism and commitment to client satisfaction. The environment is welcoming, and their staff are courteous and knowledgeable, providing a pleasant experience during our visits.

Danz Hariya exceeded our expectations with their quality of service, efficiency in hiring, affordability, and well-maintained facilities. They have proven to be a reliable partner in finding domestic help tailored to our needs. We would confidently recommend Danz Hariya to anyone seeking a reputable maid agency for their household staffing needs.

Pros

  • Affordable pricing
  • Offers comprehensive domestic helper training 
  • Impressive placement volume

Cons

  • No promos at the present

26. Inter Great

“Too busy? Perhaps it’s time you hire a maid.”

Screenshot
EA LICENSE NUMBER14C6931
SCOPE OF SERVICES Maid
 Foreign Worker
 Employer Job Posting
 Candidate Job Search
WEBSITEhttps://intergreat.sg/
ADDRESSAng Mo Kio Branch
Blk 726 Ang Mo Kio Ave 6
#01-4152
Singapore 560726


Rain (Ti Vee Zien, R22110844): 83397419
Eleanor (Eleanor Faith Dan, R23117050): 88706663
Office No: 67671559

Opening Hour
10.30am – 8pm (Mon – Fri)
10.30am – 6.30pm (Sat, Sun & PH)

Katong Branch
865 Mountbatten Road
#01-12 Katong Shopping Centre
Singapore 437844

En (Chew Soon En, R1763047): 82990026
Annette (Eng Mei Sin, R21103464): 89092845
Woan Jing (Chuah Woan Jing, R22110789): 88096846
Office No: 63441559

Opening Hour
10.30am – 8pm (Mon – Fri)
10.30am – 6.30pm (Sat, Sun & PH)

Bugis Branch
175 Bencoolen St
#01-06 Burlington Square
Singapore 189649

May (May Thet Maung, R1327661): 97290639
Chew (Chew Soon Chiah, R1436075): 97766988
Office No: 69631559

Opening Hour
10.30am – 8pm (Mon – Fri)
10.30am – 6.30pm (Sat, Sun & PH)
CONTACT INFORMATIONCheck the address section for more information
OPERATING HOURSCheck the address section for more information

Edit Table 

CRITERIAMOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate75.35%63.35%
Transfer rate0.66%0.94%
Placement volume49548

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

We engaged Inter Great for hiring a maid and were pleased with the overall quality of their services. Their selection process was rigorous, ensuring we found a candidate who matched our specific household needs and preferences.

Transitioning to efficiency, Inter Great handled all administrative tasks efficiently, from paperwork to scheduling interviews. They facilitated prompt communication between us and the candidates, streamlining the hiring process effectively.

In terms of affordability, Inter Great offered competitive agency fees that were reasonable for the services provided. They were transparent about costs and didn’t have hidden charges, which aligned well with our budget expectations.

Facilities-wise, their office environment was professional and conducive to productive meetings. They provided comfortable spaces for discussions and consultations, enhancing our experience during the hiring process.

Inter Great demonstrated reliability in their maid agency services, combining quality, efficiency, affordability, and well-equipped facilities. Their commitment to customer satisfaction and thoroughness in candidate selection make them a trusted choice for anyone seeking domestic staffing solutions.

Pros

  • Wide scope of services
  • Offers training and programmes for domestic workers

Cons

  • Busy during peak days

27. Choose Your Maid

“Choose your maid with us.”

Choose Your Maid
TitleInfo
EA LICENSE NUMBER12C5848
SCOPE OF SERVICESPlacement service of foreign domestic helpers (Indonesia/ Philippines/ Myanmar), placement service of transfer foreign domestic helpers, direct hiring of your own foreign domestic helpers, application/ renewal/ cancellation of work permits, home leave processing, purchasing of insurance and banker guarantee for foreign domestic helpers, medical checkup arrangements, orientation program for first-time foreign domestic helpers, counselling services, other work pass services, infant care, elderly care, cooking, languages, other skills upon request
WEBSITEhttps://www.chooseyourmaid.com/
ADDRESSBlk 8 Jln Kukoh

#01-35

Singapore 162008

CONTACT INFORMATION+65 6908 6678

WhatsApp: +65 8845 2988

[email protected]

OPERATING HOURS(By appointment only)

Daily: 9:30 AM to 6:30 PM

CRITERIA MOM RATING (as of November 2022)INDUSTRY AVERAGE
Retention rate61.04%63.43%
Transfer rate1.60%0.94%
Placement volume21548

Total Scores

Overall MOM rating

Cost

Scope of services

Reliability

Since its incorporation in 2012, Choose Your Maid has had the reputation of being a top maid agency in the country for the wide range of services it offers. It’s truly one of the most comprehensive we’ve ever come across.

Aside from the placement and provision of domestic services like food preparation, cooking, gardening, and general housekeeping, the company also offers training sessions and processing services for its helpers. 

You can find caregiver and infant care training on the menu as well as orientation programmes for first-time domestic helpers. Choose Your Maid also arranges medical checkups and assists in the renewal, application, or cancellation of work permits.

As of writing, ACHIEVE EMPLOYMENT LLP (chooseyourmaid.com) shows a better-than-industry average with its current placement volume of 215. However, its transfer and retention rates could do with some improvements.

Pros

  • Wide scope of services
  • Offers training and programmes for domestic workers
  • Can process work permits and assist in other placement services

Cons

  • Transfer and retention rates are poorer than industry averages
  • Strictly by appointment only

Customer Reviews

Professional and very helpful

“Highly recommend this Chooseyourmaid Agency– Nazz is professional and very helpful to get all the arrangements done swiftly. She offers good service and does everything efficiently. Bravo Nazz.” – Derry Yong

Really pleased with the service rendered
“As I needed a helper with my newborn and by recommendation from my nanny, I approached Nazzarei. She has been a great help and assisted us with the selection of good helpers. She also provided us with great knowledge of how we should handle things. Really pleased with her service rendered. Highly recommended!” – Rebecca Lin

How do I know if my maid agency is legit?

You can turn to the Ministry of Manpower (MOM) website to see the ratings and licenses of maid agencies in Singapore. MOM ensures that only skilled and trustworthy foreign domestic workers (FWDs) by working closely with these agencies.

You can refer to the infographic below to understand MOM’s ratings better. We’ll also be discussing how to determine a maid agency’s performance and service quality.

MOM Infographic

Retention Rate

This refers to the rate of agency-appointed FDWs who stay with the same employer for at least a year. It goes without saying that the higher the retention rate, the better.

As of 2022, the average industry retention rate is 63.35%, according to MOM statistics. That said, an agency with retention rates in the 70s is considered high and therefore, more desirable.

Transfer Rate

This is the percentage of FDWs that have been transferred to three or more employers within one year. The lower the transfer rate, the better.

According to MOM, the industry average transfer rate is currently at 0.94%, so make sure that the agency you’re looking at has a lower transfer rate—or better yet, an agency with 0% (yes, those exist)!

Placement Volume

This refers to the number of work passes that an agency applies for within a year. Another way of looking at this is the number of FDWs that passes an agency’s screening process in one year.

The 2022 industry average is 48. A higher placement volume is good, as the agency will have more workers and resources to help you in case you want to hire a replacement maid.

However, also note that the higher the placement volume, the bigger the maid agency is. As big companies usually come with a large clientele, you may experience longer waiting periods for your requests to be handled.

Experience

This is simply how long the agency has been operating with an active license. If an agency has been operating for a long time, there’s probably a good reason why. 

However, it’s not fair to equate experience with service quality, especially in the case of newer maid agencies. Always check the previously-mentioned factors along with the experience to make sure that you’re hiring the right maid agency.

FAQs about Maid Agencies in Singapore


More Housekeeping Resources