Singapore’s Top 28 Maid Agencies – Reviewed
With the help of regulations from the Ministry of Manpower (MOM), you’ll be able to access the best maid agencies in the country. They can find the most suitable maid to match your needs, all while processing the paperwork on your behalf.
That’s what today’s post is all about—Singapore’s current top maid agencies. But before reviewing them one by one, let’s first take a look at some of the costs involved.
Cost and Fees of Maid Agencies in Singapore
The table below shows some of the average maid agency fees in Singapore. Please note that some of the costs will depend on the agency and other concessions.
A quick computation shows that you can expect to shell out anywhere between S$5,500 and nearly S$7,700 in maid agency fees.
Typically, a domestic helper’s monthly minimum salary will also depend on the helper’s country of origin and experience. The table below can give you an idea of a helper’s minimum salary per month.
The current average salary for a domestic helper in Singapore is S$600. But you’ll also need to consider their living expenses, which are around S$200 per month.
How We Rated the Top Maid Agency in Singapore
Our criteria for this best maid agency listicle cover the following:
1. Universal Employment Agency
“Too busy? Perhaps it’s time you hire a maid.”

Title | Info |
---|---|
EA LICENSE NUMBER | 87C4847 |
SCOPE OF SERVICES | Placement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation |
WEBSITE | https://universalmaidagency.com/ |
ADDRESS | 304 Orchard Road, #01-97 & #03-52 Lucky Plaza, Singapore 238863 |
CONTACT INFORMATION | [email protected]
+6567353456 WhatsApp: +65 9645 3456 |
OPERATING HOURS | Monday to Friday: 10 AM to 7 PM
Saturday to Sunday: 10 AM to 5 PM Closed every Tuesday and public holidays |
Total Scores
Universal Employment Agency Pte Ltd has quite the retention rate: 75.35% in contrast to the industry average of 63.35%.
This means the helpers it placed have managed to stay with the same employer for at least six months within the current rating timeline. It’s also doing quite well on its transfer rate and placement volume.
The agency is perhaps best known for the placement of transfer maids, which isn’t something other maid agencies readily offer.
And given the restrictions that come with the pandemic, this particular service is especially welcome for those who need help with sudden childcare, nursing, and housekeeping duties.
There’s really not much to complain about Universal Employment Agency except maybe it can reconsider opening its doors on Tuesdays and public holidays.
Pros
- Overall impressive ratings from the MOM
- Over 35 years of experience
- Readily does placements for transfer helpers
Cons
- Closed on Tuesdays
Customer Reviews
Very helpful, responsive and proactive
“Glad that I found UEA! The team esp Jenny is very helpful, responsive and proactive in providing biodatas that fit our requirements on such short notice, especially during these unprecedented times! Appreciate their efforts! I would definitely recommend this agency!” – Soo Ing
Very responsive, efficient and patient.
“Highly recommend! It isn’t easy looking for a helper during this period but my agent Karoll was very responsive, efficient and patient. She understood our requirements well and provided us with suitable profiles.” – Weiting Tan
2. JForce Employment Services
“Your need is our priority.”

Title | Info |
---|---|
EA LICENSE NUMBER | 14C7171 |
SCOPE OF SERVICES | General housekeeping, child care, elderly care, cooking |
WEBSITE | https://www.jforce.com.sg/ |
ADDRESS | Boon Keng branch: 23 Bendemeer Rd, #01-515, Singapore 330023 Ang Mo Kio branch: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725 Jurong East branch: 345 Jurong East St 31, #01-13, Singapore 600345 |
CONTACT INFORMATION | Boon Keng branch: +65 6635 2506 Ang Mo Kio branch: +65 6909 2213 Jurong East branch: +65 69097782 +65 85961008 |
OPERATING HOURS | Monday to Friday: 10 AM to 8:30 PM
Saturday to Sunday: 10 AM to 5:30 PM |
Total Scores
Our experience with JForce Employment Services was exceptional. They provided a wide range of maid services, including recruitment, training, and placement. The efficiency of their service was impressive, with quick response times and smooth coordination throughout the hiring process.
The quality of maids sourced by JForce Employment Services exceeded our expectations. Each maid was well-trained, reliable, and capable of performing their duties efficiently. We were satisfied with the professionalism and dedication of the maids provided by the agency.
In terms of cost, JForce Employment Services offered competitive rates within the industry. The value we received from their services justified the investment. We found their pricing to be fair and transparent, with no hidden fees or surprises.
Communication with the agency was excellent. They were responsive to our inquiries and addressed any concerns promptly. We appreciated their commitment to maintaining open lines of communication throughout our engagement with them.
Overall, our experience with JForce Employment Services was positive. Their efficient service, high-quality maids, fair pricing, and excellent communication make them a top choice for anyone in need of maid services. We would recommend them to others without hesitation.
Pros
- 3 branches in Singapore
- Offers comprehensive domestic helper training
- Impressive placement volume
Cons
- Transfer rate could be improved
- Shorter operating hours on weekends
Customer Reviews
Suitable, well-disciplined, and well-prepared maid
“Incredible quality service provided by the Agency (Jeffrey), not just prompt, but the sincerity and effort put in to ensure that the maid matches the job requirements. Having a suitable, well-disciplined and well-prepared maid makes a huge difference to the family! Definitely a recommended maid agency!” – Chin Yee Siow
Wonderful service
“I sincerely thank you Mr Jeffrey for helping me find a suitable helper. We all like Kamila. It was wonderful service from you. Thanks and Keep up the Good work!” – Pooja Sachdeva
3. 1 Assist Agency

Title | Info |
---|---|
EA LICENSE NUMBER | 14C7037 |
SCOPE OF SERVICES | General housekeeping, child care, elderly care, cooking |
WEBSITE | https://1assist.com.sg |
ADDRESS | 170 Upper Bukit Timah Road, #03-63K Bukit Timah Shopping Centre, Singapore 588179 |
CONTACT INFORMATION | 9649 0891
6463 0419 |
OPERATING HOURS | Monday to Friday: 11 AM to 8 PM
Saturday to Sunday: 10:30 AM to 6:30 PM |
Total Scores
For clients specifically needing assistance with elderly care, 1 Assist Agency may be able to fill the bill.
It’s perhaps best known for partnering with the Agency of Integrated Care (AIC) whose mission is to give seniors and the elderly a dignified and graceful way of living.
The agency also offers maids with diverse skills ranging from housekeeping to child care. It also allows potential clients to search for maids by nationality, experience, language, and other factors.
We appreciate that 1 Assist Agency is open daily (except for public holidays) and has two branches in Singapore for convenience. This makes it easier to look for hired help during emergencies and when weekends are particularly busy for employers.
The agency has a good current placement volume against the industry average. However, its retention and transfer rates can do with some spiffing up to earn the confidence of potential clients.
Pros
- Impressive placement volume
- Specialises in elderly care
- 2 branches in Singapore
- Open daily
Cons
- Transfer rates need a lot of improvement
- Current retention rate is just so-so
Customer Reviews
Gave full cost with full breakdown for the hiring of each maid
“Christina was very patient and understanding of our requirements. She sent a number of potential candidates for me to review and interview. I was told the full cost with a full breakdown for the hiring of each maid. I’m glad to say there were no nasty surprises upon signing and so far I am happy with my choice.” – Richard Wong
Impressed with the service and speed of delivery
“I have researched for a number of agencies and even interviewed the maids from all over SG agencies. But I am impressed with the service and speed of delivery from Christina at 1 Assist Agency, thanks! She is from Myanmar and I got myself a fresh Myanmar maid because of budget the drive to work in SG is strong after seeing the videos sent over to me and interviewing her personally on video call too. So after a month with my maid, she is learning fast such as cooking, and cleaning and from not speaking English and Chinese to being able to converse 2 words or more to form a sentence. She takes time to adjust like anybody else but we make her feel at home as much as possible. Therefore, keep up the good work at 1 Assist Agency!” – Phoebe Yip
4. Supermaids

EA LICENSE NUMBER | 22C1112 |
SCOPE OF SERVICES | Maid Services |
WEBSITE | https://supermaids.com.sg/ |
ADDRESS | 21 Hougang Street 51 #02-24C, Hougang Green Shopping Mall Singapore 538719 865 Mounbatten Road #01-07 Katong Shopping Centre Singapore 437844 545 Orchard Road #04-15C Far East Shopping Centre Singapore 238882 170 Upper Bukit Timah Road #02-48K Singapore 588179 Telepark Building 5 Tampines Central 6 #03-GH76C Singapore 529482 Blk 925 , #01-213A Singapore 238882 21 Hougang St 51 , #02-24 Singapore 538719 |
CONTACT INFORMATION | [email protected] 88910242 93709677 83034146 |
OPERATING HOURS | Monday to Saturday: 11am to 7pm Sunday: 11am to 4pm Closed on P.H. |
Total Scores
We had the pleasure of working with Supermaids, and their commitment to privacy and security stood out. They handled our personal information with care, adhering strictly to Singapore’s Personal Data Protection Act (PDPA).
Moreover, they were transparent about the types of data collected, such as contact and residence details, ensuring we were informed at every step. The team explained that these details were necessary for administrative purposes and background checks.
Additionally, we appreciated their proactive communication, keeping us updated on our application process through various channels like phone and email. Supermaids made the entire experience seamless with their efficient procedures.
In terms of data sharing, we were assured that our information was disclosed only to relevant parties, such as government bodies and business affiliates. This level of transparency gave us peace of mind throughout the process.
Further, their security measures to protect our information, including physical and IT safeguards, were impressive. We felt confident knowing that our data was secure and protected from unauthorized access.
Lastly, Supermaids’ data retention policy was clearly outlined, assuring us that our data would only be kept as long as necessary. Should we need to make corrections or withdraw consent, their Data Protection Officer was readily accessible.
Pros
- Various office branches available
- Patient and professional staff employed
- Compatible and professional helper selections offered
Cons
- Busy during peak days due to popularity
Customer Reviews
Here are some reviews from their clients:
“Zara’s service is exceptional. It is such a smooth process to engage Supermaids, Reply is always prompt and everything well taken care of by Zara, I had nothing to be worried about and in less than 3 weeks of engagement, I got a positive, efficient transfer maid settled in my place happily with my family. Good Job Supermaids, highly recommended.”
“I had a fantastic experience with this maid agency, thanks to Zara’s exceptional service. She was incredibly responsive and patient, addressing all my numerous questions with a positive attitude. Zara made sure to keep me updated every step of the way, which left me super impressed. I highly recommend this agency, especially for their outstanding customer service provided by Zara.”
5. Island Maids
“Trusted care begins with a dedicated search”

Title | Info |
---|---|
EA LICENSE NUMBER | 11C3134 |
SCOPE OF SERVICES | Maid, confinement nannies, work permit renewal, Island Maids training school, maid transport services, approved maid hostel and lodging |
WEBSITE | https://www.islandmaids.com.sg/ |
ADDRESS | Tiong Bahru branch: BLK 36 Beo Crescent #01-33 S(160036) (6 other branches available) |
CONTACT INFORMATION | 6299 7703
WhatsApp: (+65) 9228 8732 |
OPERATING HOURS | Monday to Friday: 10 AM to 8 PM
Saturday to Sunday: 10 AM to 5 PM |
Total Scores
Island Maids – Singapore Maid Agency can take pride in having an impressive transfer rate and placement volume. In particular, the latter (currently at 504) is doing loads better than the industry average of 48!
Island Maids has seven branches across Singapore, making it easier for clients to choose from a wide selection of maids, confinement nannies, and other domestic helper roles.
The company carefully trains the helpers after a thorough assessment and interview process. Doing this ensures that Island Maids can recommend a maid that meets the potential employer’s standards and needs for a good match.
We like that it operates seven days a week because it gives clients an easier time getting in touch with Island Maids should an issue arise.
Now if it can improve its current retention rate a bit more, we’d have nothing to nitpick about Island Maids.
Pros
- 7 Branches Island-wide
- Clear upfront fees
- Offers all-in packages
- Impressive placement volume
- Compatible and professional helper selections offered
- Able to provide maid lodging, has their own MOM-approved maid boarding house
- In-house training program (nurse trainer) and approved training vendor of AIC
- Selected by MOM for Advance Placement Scheme (offered to select agencies)
Cons
- Shortened operating hours on weekends
Customer Reviews
Committed and passionate in rendering their service
“My family is happy to have come across Island Maids. Emilia and the team were committed and passionate in rendering their service. She did her best to ensure we had a good match and even offered to advise our helper after 6 months of service. Continue the great job guys!” – Asiha K.
Great experience dealing with Island Maids
“We would like to thank Emilia Chong for her excellent service. She understood our requirements well and was very prompt with her updates and replies. The entire process from interviewing to picking up my helper was hassle-free. It was a great experience dealing with Island Maids. Will highly recommend Emilia Chong!” – Tiffany Toh
6. AMR Maids

Title | Info |
---|---|
EA LICENSE NUMBER | Contact for more details |
SCOPE OF SERVICES | https://amrmaids.com/services/ |
WEBSITE | https://amrmaids.com/ |
ADDRESS | Tampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287
Block 713, Ang Mo Kio Ave 6, #01-4050, Singapore 560713
Block 548 , Vista Point, Woodlands Drive 44, #01-29 Singapore 730548 |
CONTACT INFORMATION | Ang Mo Kio Ave: 6518 9935
Vista Point: 6530 3650 |
OPERATING HOURS | Monday to Saturday: 10:30am to 8:00pm
Sunday: 10:30am to 5pm Public Holiday: By Appointment |
Total Scores
AMR Maids is a prominent player in the Singaporean domestic assistance landscape, offering a range of services designed to simplify the process of hiring a foreign domestic worker.
AMR Maids stands out as a one-stop solution for securing domestic help. They facilitate the placement of FDWs from multiple source countries, covering Indonesia, Philippines, Myanmar, and Mizoram. This extensive range of options allows clients to choose domestic workers who align with their specific needs and preferences.
They offer a competitive fee structure, which is crucial for clients seeking high-quality assistance without incurring excessive costs.
This affordability ensures that hiring a home helper remains accessible to a wide range of households!
The agency provides a replacement guarantee, offering clients peace of mind in the event that their selected domestic worker does not meet their expectations or encounters unforeseen issues. This guarantee underscores their commitment to client satisfaction.
Unlike others, their maids are trained in our oversea training center and as well as at our associated training center in Singapore.
While the agency strives to provide a cost-effective service, it’s important to note that certain nationalities may incur additional levies. This cost factor could affect clients’ budgets and needs to be considered when hiring a domestic worker.
Pros
- Comprehensive Service
- Affordable Administrative Fees
- Replacement Guarantee
Cons
- Country-Specific Levies
Customer Reviews
“We would like to express our heartfelt gratitude to AMR Maids for their exceptional service in providing us with a wonderful helper who has been with our family for the past four years. Their professionalism and dedication have truly made a positive impact on our lives. We are immensely satisfied with their service and highly recommend them to anyone in need of domestic support.”
“I have been consistently impressed by Ms. Rose and her team’s professionalism, understanding, and dedication. Ms. Rose and her team had helped me find the perfect domestic help for my household. Their understanding of my specific needs and requirements is remarkable. Ms. Rose’s had patience and willingness to address any concerns or questions I had throughout the process. Am thoroughly satisfied with their services. I wholeheartedly recommend AMR Services to anyone seeking the services of a maid agent, they not only excel in professionalism but the team demonstrates a deep understanding of the client’s needs.”
7. A1 Employment Agency Pte Ltd

Title | Info |
---|---|
EA LICENSE NUMBER | 04C4715 |
SCOPE OF SERVICES | Maid Agency Packages Direct Hire Packages Transfer Maid (Urgent Hiring) Maid Insurance & Permit Renewal Home Leave and Passport Renewal |
WEBSITE | https://a1maid.com.sg/ |
ADDRESS | 545 Orchard Road #05-12 Far East Shopping Centre, 238882 |
CONTACT INFORMATION | +65 6738 4715 |
OPERATING HOURS | Monday to Friday: 10 AM to 7:00 PM
Saturday to Sunday: 10 AM to 4:00 PM |
Total Scores
A1 Employment Agency Pte Ltd has positioned itself as a prominent player in the Maid Agency sector in Singapore, catering to the needs of over 10,000 families since its establishment in 2007.
With 15 years of experience, the agency boasts a commendable track record, showcasing a low transfer rate and an exceptionally high retention rate. The agency emphasizes its commitment to providing a seamless and satisfactory deployment of qualified maids to households, backed by their exclusive Ultimate Maid Assurance Policy.
Going beyond industry standards, A1 Employment Agency extends the Ministry of Manpower (MOM)-regulated 50% refund guarantee. This goes hand-in-hand with their commitment to customer satisfaction, ensuring that clients not only receive a refund but also have the convenience of a maid replacement if issues arise.
While the agency advertises competitive pricing, it’s important to note that placement fees still apply and might vary. Potential clients should carefully review the fee structure to ensure transparency and avoid any unexpected costs.
Overall, A1 Employment Agency Pte Ltd stands as a reputable and reliable Maid Agency in Singapore, offering comprehensive services to simplify the maid hiring process.
Pros
- MOM-Regulated 50% Refund Guarantee
- Experience and Expertise in the Field
- Affordable Packages
- Low Transfer Rate and High Retention Rate
Cons
- Placement Fees may be have Varying Costs
Customer Reviews
Here are some reviews from their clients:
“Had the pleasure of having Christine helped us with our new helper. She is very professional with a deep knowledge of the procedures required that helped her respond effectively and quickly to any queries we had. After sales support was very good too! Will definitely go back to her in future.”
“Samantha was a great help in facilitating the process of hiring a helper. She was proactive in offering recommendations based on my needs. In addition, the agency’s website is well updated – the moment I confirmed my choice, the agency removed her profile so that prospective employers would not be misled into thinking the candidate is still available for hire. The entire experience was smooth, with interviews being scheduled promptly as well. Thank you for the assistance. I am looking forward to meeting my helper.”
8. Crescent Maids

Title | Info |
---|---|
EA LICENSE NUMBER | 23C1955 |
SCOPE OF SERVICES | https://crescentmaids.com.sg/services/ |
WEBSITE | https://crescentmaids.com.sg |
ADDRESS | 511 Guillemard Rd, #01-61 Grandlink Square, Singapore 399849 |
CONTACT INFORMATION | +65 8760 0845 |
OPERATING HOURS | Monday to Friday: 10:30am to 6:00pm
Saturday and Sunday: 11am to 6:00pm (Enquire for appointment) |
Total Scores
With over two decades of experience, Crescent Maids Agency has established itself as a reliable provider of domestic helpers. They have more than 200 qualified maids available, allowing them to match families with the most suitable helper. Their customer-focused approach ensures that each family’s needs are carefully met.
One major advantage of Crescent Maids is their hassle-free process. From the initial consultation to handling all the documentation, they make the experience smooth and straightforward. Their packages include pre-deployment training, ensuring the helper is well-prepared for their role before joining the household.
Crescent Maids is also known for their 24/7 customer support, which provides peace of mind for families. Their post-deployment care includes services like maid counseling, further ensuring the success of the working relationship. Additionally, their transparent pricing policy prevents unexpected costs, a notable benefit in the industry.
In conclusion, Crescent Maids Agency offers an excellent solution for families seeking trustworthy domestic help. Their comprehensive services, fair pricing, and ongoing support make them a top choice for many.
Pros
- Personalized care with thorough selection process
- Pre- and post-deployment customer support
- Transparent pricing with no hidden fees
Cons
- Occasional delays due to high demand for specific maids
Customer Reviews
Here are some reviews from their clients:
“We needed a helper quickly for post-op care for my dad, and Crescent Maids stood out with their excellent service, quality, and fair pricing. Colin eased the whole process for us with his eagerness to assist, clear and timely communication, and patience with our questions. Our helper was a good match, and I highly recommend Crescent Maids.”
“If you would like a personalized or tailored solution for your needs without the need to sieve through countless helper biodata or resumes, Crescent Maids is definitely an agency you would shortlist. Colin helped me narrow down to a few high quality helper interviews that fit my requirements. The entire process from selection to helper arrival was smooth and fast, taking us a total of 2.5 weeks only. All the paperwork was handled by Colin from end-to-end, all I needed to do was to pay and sign a few papers in the comfort of my own home. Having a newborn kid to care for daily, this was a valuable service. Great job!”
9. 1.Alpha Employment Agency

Title | Info |
---|---|
EA LICENSE NUMBER | 21C0788 |
SCOPE OF SERVICES | Maid services from Indonesia, Philippines, or Myanmar |
WEBSITE | https://www.1alpha.com.sg/ |
ADDRESS | 170 Upper Bukit Timah Road #02-23 Bukit Timah Shopping Centre Singapore 588179 |
CONTACT INFORMATION | Tel/Fax 6993 8368 / 6993 8369; Email: [email protected] |
OPERATING HOURS | Mon. – Fri. : 1030am – 730pm; Sat & Sun : 1030am – 630pm; Closed on PH |
Total Scores
Our experience with 1.Alpha Employment Agency’s maid services was generally positive. They efficiently matched us with a maid who met our requirements and needs. The maid provided by Alpha was diligent and performed her tasks satisfactorily.
Our interaction with 1.Alpha Employment Agency’s staff was courteous and professional. They promptly addressed our inquiries and concerns.
In terms of service quality, 1.Alpha Employment Agency met our expectations overall. The maid assigned to us was competent and completed her tasks with attention to detail.
Regarding cost, 1.Alpha Employment Agency’s fees were reasonable compared to other agencies in the area. They offered competitive rates without compromising on service quality.
Overall, our experience with Alpha Employment Agency was satisfactory. They provided efficient maid services at a reasonable cost. While there were minor areas for improvement such as communication, we were generally pleased with the service provided.
Pros
- Highly Experienced Sales Consultants
- Maids Training and Familiarization of Spore Working
- No Hidden Cost
- Timely handover of Helpers
Cons
- No promos or discounts at the present
Customer Reviews
“1.Alpha is an exceptional agency! From the very first text to enquire about helpers to the follow-up after the helper is with us, Angie has been the most responsive, understanding and professional. We went through many bios and interviews, and Angie sat in all the interviews often late at night and sometimes on her off days. Despite the long process, Angie remained patient and assuring throughout, and was always available to provide the advice we need. We must say the engagement felt much more like a friend coming alongside to help your family find a suitable helper than a service provider trying to close a deal. In terms of costs, 1.Alpha is straightforward, simple, and very competitive compared to others! We cannot ask for more, and we want to take the opportunity to give a big shout-out to Angie! Highly recommend 1.Alpha!” — Juinn Yee Sun
“When I walked past the various employment agencies in the building, 1.Alpha caught my attention. One of the ladies, Vicky, at the counter smiled at me when I walked past and this left me with a positive impression. What she did not know was that I had briefly read about 1.Alpha on an online article about best maid agencies in Singapore. Eventually I walked into 1.Alpha where Vicky listened with empathy to my concerns. She explained the processes clearly to me with patience. When I decided not to hire the first candidate that we interviewed, Vicky respected my decision and was not pushy at all. She did not keep pushing biodata to me but helped me filter such that only biodata of suitable candidates were sent to me. After I found a suitable helper, Vicky also helped accommodate to my preferred date to bring home the helper. All in all, I am very blessed to come across 1.Alpha and I am grateful for the help given to me to find a good helper for my household.” — Soo Poh Ling
10. UNISTARR EMPLOYMENT PTE LTD

Title | Info |
---|---|
EA LICENSE NUMBER | 15C7448 |
SCOPE OF SERVICES | https://unistarr.com.sg/services, |
WEBSITE | https://www.unistarr.com.sg/ |
ADDRESS | Bukit Timah Branch: Bukit Timah Shopping Centre 170 Upper Bukit Timah Road #03-46, Singapore 588179 Katong Branch: Katong Shopping Centre 865 Mountbatten Road, #01-03,Singapore 437844 AMK Branch: 720 Ang Mo Kio Ave 6 #01-4104C Singapore 560720 |
CONTACT INFORMATION | Bukit Timah Shopping Centre: Tel: 6314 4252 | 9723 4920
Katong Shopping Centre: Tel: 65189908 | 9647 4781 Ang Mo Kio: Tel: 6518 3544 | 8332 5359 |
OPERATING HOURS | 11am - 7pm: Weekdays 11am - 5pm: Weekends |
Total Scores
At UNISTARR EMPLOYMENT PTE LTD, they match Singaporean families with top-quality domestic helpers from various backgrounds for all household needs.
Established in 2015, they have deployed thousands of helpers to date.
Their team identified many employers lamenting about their Migrant Domestic Workers (MDWs) and it is usually a case of mismatch since the requirements were not met. This is how UNISTARR EMPLOYMENT PTE LTD was formed & “We Hear Your Needs” is their motto.
They prioritize the shortlisting process as it is the most important part when engaging a domestic helper. The understanding of the Employer’s needs is the first step so we can guide our Employers to shortlist a suitable helper.
They join their employers in the interview process for translations, to assist in asking relevant questions or reiterating the main points. All their helpers are given a day to accept the job offer & they use a detailed Job Order form so that all information is relayed to the helper in their language.
What’s great about them is that their helpers undergo a structured training programme in their respective training centres in terms of cleaning, using equipment, childcare, eldercare, language skills & etc. By matching suitable helpers, they have maintained a high retention rate and kept our transfer rate at zero.
After handing over a helper, they believe the journey starts here so they take after-sales calls seriously. Counselling is done within 24 hours of an issue being raised and this brings satisfaction to all parties.
Experience personalized service from start to finish. Let UNISTARR EMPLOYMENT PTE LTD simplify finding your perfect helper!
Customer Reviews
Here are some reviews from their clients:
“though we did not employ a helper through them, joyce and team have been very helpful in assisting to shortlisting helpers and arranging interviews. would recommend their services.”
“Back in Dec 2021, I engaged Unistarr to help me find a right helper to take care of my household chores and assist with kids. Generally they are prompt and have assisted in all aspect during my interviews /search of the right fit. When I was there in Katong branch previously, their boss will be there to also help translate / assist in ensuring the helpers are all prime and proper. My first employment of maid from Unistar had been good and now, I am also relying on them to help my parents to find another one candidate to take care of old folks. I guess, having to find a good maid boils down a lot to “Luck” and also if the agents are there to assist when in doubt or in trouble. I really hope my 2nd engagement with them will turn out great as usual.”
11. EELIT AGENCY
“We do much more.”

Title | Info |
---|---|
EA LICENSE NUMBER | 18C9439 |
SCOPE OF SERVICES | General housekeeping, child care, elderly care, cooking |
WEBSITE | https://eelit.sg/ea/ |
ADDRESS | 865 Mountbatten Road #01-03 Katong Shopping Centre Singapore 437844 |
CONTACT INFORMATION | [email protected]
+65 6440 6468 |
OPERATING HOURS | Monday to Friday: 11 AM to 7 PM
Saturday: 11 AM to 5 PM Closed on Sundays |
Total Scores
Established in 2012, EELIT Agency has steadily provided clients with maid placements, direct helper hiring, transfer helpers, and even the application and renewal of work permits.
The Ministry of Manpower website also shows a good placement volume for EELIT, with 241 against the current industry average of 48. However, it lags a bit behind industry averages when it comes to its retention and transfer rates.
The agency ensures that each domestic helper coming into Singapore not only goes through mandatory checkups and SIP courses. EELIT also provides them with safe lodging while giving several days of orientation and training programmes.
We like that the agency aims to minimise conflicts by investing in helpers and encouraging constant communication between them and the clients.
Pros
- Good placement volume
- Provides intense training programmes for maids
- Provides placements of transfer helpers
Cons
- Needs improvement on transfer and retention rates
- Closed on Sundays
Customer Reviews
Current helper has been with me for 6 months
“Very responsive agent, reliable and efficient. The current helper has been with me for 6 months, and still thumbs up in terms of a work attitude. Kudos!” – Jim Nanz Chua
Good service even during the COVID period
“If you are looking for a maid, don’t hesitate to approach Zack from Eelit Agency. I will recommend Zack because he has a lot of patience to answer any of our enquiries. Furthermore, Zack is a helpful staff. Whenever we are in doubt, he will rest assured us with a peaceful mind. Hence, Zack keeps up the good work for servicing us during that covid period when we are urgently looking for a maid to help out on my mum’s move about. Lastly, really appreciate your great help!” – Charlie Lim
12. Tailormaid Services
“It is not luck, it is how your helper should be.”

Title | Info |
---|---|
EA LICENSE NUMBER | 19C9844 |
SCOPE OF SERVICES | Personalised sourcing, biodata helper, domestic worker lodging, ad-hoc in-house training, counselling therapy sessions, SIP, caregiver training, documentation, financial assistance |
WEBSITE | https://www.tailormaid.sg/ |
CONTACT INFORMATION | [email protected]
WhatsApp +65 8822 6966 |
OPERATING HOURS | Monday to Friday: 9 AM to 6 PM
Saturday: 9 AM to 1 PM Closed on Sundays |
Total Scores
It’s rare to come across a maid agency that provides domestic worker lodging, but we’re glad that Tailormaid does. It can give clients peace of mind that their maid will be cared for and provided meals and training when they are left alone for some time.
We like that beyond the standard domestic helper roles, Tailormaid can provide assistance with things like ad-hoc in-house training, counselling therapy sessions, and even financial assistance for things like caregiver grants.
Its personalised sourcing service is quite unique too. It features several filters to help source a helper based on the client’s requirement for a truly good fit.
Tailormaid currently has a great transfer rate at 0%! However, its retention rate and placement volume need improvement, which hopefully will happen soon.
Pros
- Impressive transfer rate
- Wide range of services
- Can provide domestic worker lodging
Cons
- Retention rate and placement volume need improvement
- Closed on Sundays
Customer Reviews
Charges are lower than expected
“I must say, the most responsive and ethical employment agency I ever engaged. Not only Chloe was very passionate about her service, even the charges that they have are unbelievably lower than my expectation! (given their service level) Keep it up! I hope that one day you and your Team will finally show the industry that it is truly not LUCK!” – Yvonne Liao
Ethical process ensures fairest market practice
“Professional and detailed consultation by Chloe and Carmen to understand requirements for employers and match it with the correct helpers.
The ethical process from them ensures the fairest practice in the market.
Look for Chloe and Carmen to get your tailor-made helper services!” – Yi Ming Loo
13. Best Housekeeper
“Trusted domestic helper agency in Singapore”

Title | Info |
---|---|
EA LICENSE NUMBER | 16C8019 |
SCOPE OF SERVICES | General housekeeping, child care, elderly care, cooking |
WEBSITE | https://besthousekeeper.sg/ |
ADDRESS | 304 Orchard Road, #04-105 Lucky Plaza, Singapore 238863 |
CONTACT INFORMATION | +65 68767948 |
OPERATING HOURS | Monday to Friday: 10 AM to 6:30 PM
Saturday to Sunday: 10 AM to 5 PM |
Total Scores
The first thing we noticed about Best Housekeeper is its proprietary matching system called “Match Me.” It’s designed to filter helpers’ profiles to match potential clients’ domestic needs and requirements.
This feature is especially helpful for an agency with a sizable helper database like that of Best Housekeeper. With it, future employers can browse through different nationalities and use the partial code of each maid to get more information about her.
There’s also a “My Criteria” feature that the client can use to further filter requirements and come up with a good shortlist of domestic helper candidates. We really appreciate this tool.
But while Best Housekeeper currently has a good placement volume, the MOM ratings show that its transfer rate lags behind the industry average. Hopefully, the Match Me tool can help improve this soon.
Pros
- Good placement volume
- Has a Match Me tool to help facilitate client-helper searches
- Open daily
Cons
- Transfer rate needs improvement
Customer Reviews
Went the extra mile to sort everything
“Joe is fantastic! He is super on the ball and extremely efficient. When I needed a helper urgently for the care of my newborn before I started work, he was able to arrange for interviews very quickly for me. What impressed me most is how he spent time going through all the various profiles to get the best fit for our home and our helper requirements. When I had some issues with the application, Joe also went the extra mile to sort everything out for me before I even asked him. Will recommend the best housekeepers and will most definitely recommend Joe to my friends and colleagues! Thanks, Joe!” – Deepa Govin
Fast service, gives good replies
“Fast and better service. Any doubt, ask them anytime as soon as possible and give us a good reply.” – ChandraSuriyan Venkatachalam
14. Imtidad

Title | Info |
---|---|
SCOPE OF SERVICES | Maid Agencies |
WEBSITE | http://imtidad.com.sg |
ADDRESS | West – IMM Shopping Mall #03-182 Jurong East Street 21 Singapore 609601
East – Centropod Building #01-01 80 Changi Road (50m walk from Geylang Serai Market) Singapore 419715 North – Junction 9 Shopping Mall #01-21 18 Yishun Avenue 9 Singapore 769098 |
CONTACT INFORMATION | +65 65692262 – Hotline
6590702282 – Whatsapp |
Imtidad has adopted the notion of “Treasure Quality Time with Your Loved Ones,” and with Singapore’s present fast-paced, hectic working environment, they genuinely understand the everyday struggles experienced by working parents in order to attain an optimal work and family balance.
They are dedicated to assisting parents with newborns or small children who want extra assistance at home with domestic duties so that parents may spend quality time with their children.
They think that each customer has a unique set of expectations, thus they take the time to understand your needs so that they can provide the most matched domestic assistant for your loved family.
In addition, they seek to develop strong long-term connections with their clients in order to completely understand their needs and assist them throughout and they promise to keep all information acquired from clients and candidates secret. They protect customers’ privacy and confidentiality until they grant permission for dissemination.
Pros
- Experienced and professional domestic helpers
- Affordable rates
- Full confidentiality
Cons
- Had some complaints about customer support
15. Living Well Maid Agency PTE LTD

Title | Info |
---|---|
SCOPE OF SERVICES | Hiring a Domestic Helper, Renewal, Repatriation back to home country, Arrangement of SIP, Arrangement of Thumbprint, Embassy endorsement, Purchasing insurance and banker’s guarantee, Arrangement of medical check up |
WEBSITE | https://www.livingwellmaid.com/ |
ADDRESS | CITY PLAZA
810, GEYLANG ROAD, 03-80 Singapore 409286 |
CONTACT INFORMATION | Office Number : 89519589 |
OPERATING HOURS | Tuesday to Friday 11am to 6pm
Saturday to Sunday 11am to 3pm We are closed on Monday |
Living Well Maid Agency PTE LTD is a domestic helper service provider that aims to help families in need of a foreign domestic worker (FDW).
Similar with others, they offer a variety of services related to hiring domestic helpers, including hiring from overseas, hiring transfer helpers, and direct hiring options.
But what makes them stand out is that they also assist with work permit and passport renewals, repatriation back to the home country, and additional services like arranging the Settling In Programme (SIP), thumbprint process, embassy endorsements, insurance, and medical check-ups.
Another benefit in working with them is that the agency provides a replacement free from agency fees within 6 months if the hired domestic helper faces any issues or mismatches with the employer, ensuring peace of mind for families seeking suitable assistance.
In comparison with others, they have been operating since February 2017 and has gained valuable experience in the field of domestic helper recruitment, allowing them to understand the needs and concerns of both employers and helpers.
For direct hiring options, there is no replacement or refund of the placement fees due to lower agency fees. Clients should consider this aspect while making a decision between direct hiring and hiring through the agency.
Pros
- Wide Range of Services
- Replacement Guarantee
- Experienced in the Industry
Cons
- Placement Fees for Direct Hiring
16. GM Connection

Title | Info |
---|---|
SCOPE OF SERVICES | https://gmconnection.sg/maid-agency-singapore-services/ |
WEBSITE | https://gmconnection.sg/ |
ADDRESS | Peninsula Plaza
111 North Bridge Road #05-53 Singapore 179098 |
CONTACT INFORMATION | [email protected]
Pearlyn/Glendon: 88750500/97526289 |
OPERATING HOURS | Monday to Friday: 10.00am to 5.00pm
Tuesday: By Appointment only Sat & Sunday: 11.00AM to 5.00pm |
GM Connection is a Singapore-based maid agency that aims to be one of the best in the country. Their commitment to professionalism and transparency sets them apart from their competitors.
What’s great about them is that they always conduct a thorough candidate screening before onboarding, ensuring that only candidates with the right mindset and intentions are selected. And this approach fosters trust and confidence among clients.
We like that the agency takes a holistic approach to connecting people, individually interviewing and assessing candidates to understand their strengths and abilities since it is an important factor to consider when wanting an efficient maid. This personalized approach allows for better matching of candidates to households, increasing the likelihood of a successful hire.
With them, you do not have to worry if your have either children or elderly in your home because GM Connection specializes in providing maids for Child Care and Elder Care. This indicates a deep understanding of the specific needs and requirements in these areas.
Unfortunately, the agency’s website lacks comprehensive information about the training provided to their maids. Clients may want to know about the type of training the maids receive, especially in areas related to child care, elder care, and other household tasks.
Pros
- Professional and Transparent Approach
- Individual Candidate Assessment
- Specialization in Child Care and Elder Care
Cons
- Limited Information on Training
17. Green Employment
“Too busy? Perhaps it’s time you hire a maid.”

Title | Info |
---|---|
EA LICENSE NUMBER | 21C0720 |
SCOPE OF SERVICES | Free Consultation, Recruitment and Deployment of Maids, Recruitment and Deployment of Caregivers, and Hiring and Deployment of Transfer Maids |
WEBSITE | https://www.greenemployment.sg/ |
ADDRESS | TOA PAYOH: Blk 116 Lorong 2 Toa Payoh, #01-152 Singapore 310116
SERANGOON: Blk 152 Serangoon North Ave 1, #01-344 Singapore 550152 |
CONTACT INFORMATION | +65 81269366
+65 89089900 +65 80309333 |
OPERATING HOURS | Monday – Friday: 10.30am – 8pm
Saturday / Sunday / Public Holidays: 10.30am – 6.30pm |
At Green Employment, we’ve found a gem in the realm of maid agency services. With their impeccable offerings, we’re thrilled to share our experience.
At Green Employment, their service range leaves nothing to be desired.
From basic cleaning to specialized tasks, they cater to every domestic need. Our abode has never been more spotless, thanks to their dedicated and skilled maids.
Gone are the days of scheduling hassles and last-minute cancellations.
Green Employment’s seamless booking process and punctual staff have made maintaining our household an absolute breeze. Time is precious, and they respect that.
In the competitive world of maid agencies, Green Employment stands tall.
Their sterling reputation is well-earned. Positive feedback echoes throughout, and we’re elated to join the chorus of satisfied clientele. Their commitment to quality shines through consistently.
Value for money is the cornerstone of any service, and Green Employment doesn’t disappoint.
Transparent pricing without hidden fees is a breath of fresh air. Quality service need not break the bank, and they exemplify that notion flawlessly.
Unfortunately, they don’t offer promos for newbies. We suggest checking in with them for other affordable deals.
Pros
- Efficient services
- Reliable staff
- Outstanding reputation
- Affordable pricing
Cons
- Busy during peak seasons
18. iHelper
“Too busy? Perhaps it’s time you hire a maid.”

Title | Info |
---|---|
EA LICENSE NUMBER | 19C9881 |
SCOPE OF SERVICES | Helper Finder, employer Finder, and Caregiver Finder |
WEBSITE | https://www.ihelper.sg/ |
ADDRESS | Bukit Timah Branch 170 Upper Bukit Timah Road, #16-02, Bukit Timah Shopping Center, Singapore 588179 |
CONTACT INFORMATION | Tel: 6513 1777 (Office)
Mobile: 8909 0677 (Emily), 8909 0367 (Margaret) 8909 0337 (Phoebe), 8909 0890 (Reception) |
OPERATING HOURS | Mon to Fri: 9:30am – 5:30pm
Sat and Sun: 11:00am – 5:00pm PH and After Office Hours: By appointments only |
We recently had the pleasure of experiencing the services of iHelper, and we must say, they have left an indelible mark on us.
From the moment we engaged with them, it was clear that iHelper takes their commitment to excellence seriously.
Their services are nothing short of exceptional. iHelper’s services are always professional, punctual, and meticulous.
Thanks to the helper they found for us, our home has never looked cleaner, and their attention to detail is truly commendable. They transformed our living space into a spotless haven, leaving no corner untouched.
Hiring a helper from iHelper was a breeze due to their prompt communication and professionalism in selecting suitable candidates for us to shortlist and interview. Their flexibility in accommodating our preferred timings for interviewswas also much appreciated.
Convenience is the name of the game, and iHelper excels in this department. Their online platform is user-friendly, making it effortless to complete all the necessary documentation and processing digitally with a click of a button.
iHelper’s reputation precedes them, and rightly so. We had heard glowing recommendations from friends, and they certainly lived up to the hype.
The consistent high-quality service they provide has earned them a stellar reputation in the industry. It’s evident they take pride in maintaining the trust of their customers.
Unfortunately, they can get busy during peak days. We recommend booking them ahead of time.
Pros
- Professionalism
- Punctuality
- Attention to detail
- Reputation
Cons
- Busy during peak seasons
Customer Reviews
“iHelper’s maids are like cleaning ninjas! They made my home sparkle, and their punctuality was impressive.”
“I’ve tried other services, but iHelper’s reputation is well-deserved. The convenience and quality are top-notch!”
19. Regent Maid Agency

Title | Info |
---|---|
EA LICENSE NUMBER | 21C0451 | 23C1834 |
SCOPE OF SERVICES | Helper Hiring and Transporation |
WEBSITE | https://www.regentmaidagency.com/ |
ADDRESS | 603 Ang Mo Kio Ave 5, #01-2667A, Singapore 560603 |
CONTACT INFORMATION | +65 8600 8300 |
OPERATING HOURS | Monday to Saturday 10 AM to 7PM, Sunday Appointment basis |
At Regent Maid Agency, we understand that finding the perfect domestic help can be as challenging as juggling fine china.
Our experience with this agency left us convinced that they are the silver lining in the cloud of household management.
From our initial inquiry to the final placement, Regent’s dedication to service excellence shone brightly.
Their extensive database of qualified candidates ensured we had plenty of options to choose from.
Notably, our chosen maid was not only skilled but also well-versed in household etiquette. A pleasant surprise, indeed.
Regent has redefined convenience in the world of maid agencies. Their user-friendly website allowed us to browse profiles with ease.
The option to schedule interviews at our convenience was a game-changer, sparing us the hassle of multiple visits. It’s like having a personal concierge for your domestic staffing needs.
Regent’s stellar reputation precedes them, and for good reason.
We heard glowing recommendations from friends and colleagues, and our own experience affirmed their status as a trusted name in the industry.
Their track record for placing reliable, capable maids is nothing short of impressive.
In today’s world, value for money is paramount. Regent understands this well, offering competitive rates without compromising on quality.
Their transparent pricing structure and absence of hidden fees made the financial aspect of hiring domestic help surprisingly stress-free.
However, they don’t offer promos yet. We suggest checking their website for other affordable deals.
Pros
- Vast experience
- Trusted reputation
- User-friendly website
- Flexible interview scheduling
- Transparent pricing
- No hidden fees
Cons
- No promos yet
Customer Reviews
“Regent Maid Agency exceeded my expectations! They matched me with a fantastic maid, and the whole process was a breeze. Highly recommended!”
“I was skeptical at first, but Regent’s reputation is well-deserved. Their professionalism and quality candidates made finding the right maid a stress-free experience. Thank you, Regent!”
20. Swift Maids

Title | Info |
---|---|
EA LICENSE NUMBER | 15C7662
92C5415 21C0832 |
SCOPE OF SERVICES | Hiring, Training and Development, Recommendation, and Matching |
WEBSITE | https://www.swiftmaids.com.sg/ |
ADDRESS | Ang Mo Kio Outlet 722 Ang Mo Kio Avenue 8 #01-2827 Singapore 560722 +65 6457 4557 Bedok Outlet 217 Bedok North Street 1 #01-63 Singapore 460217 +65 6858 7388 Far East Outlet 545 Orchard Road #03-30 Far East Shopping Centre Singapore 238882 +65 6734 3336 Junction Nine Outlet 18 Yishun Avenue 9 #02-56 Junction Nine Singapore 768897 +65 6752 2728 |
CONTACT INFORMATION | Ang Mo Kio Outlet: +65 6457 4557
Bedok Outlet: +65 6858 7388 Far East Outlet: +65 6734 3336 Junction Nine Outlet: +65 6752 2728 Enquiry WhatsApp: +65 8875 5974 |
OPERATING HOURS | Monday to Sunday: 10AM – 7PM
Public Holidays: CLOSED |
When it comes to domestic help, Swift Maids stands as a beacon of excellence. Our experience with their services left us thoroughly impressed.
In terms of convenience, Swift Maids shines like a polished diamond. Booking a maid was as effortless as a breeze on a calm summer day.
Their user-friendly online platform ensured we could summon help with just a few clicks, making our lives significantly more manageable.
Reputation is the cornerstone of any service provider, and Swift Maids doesn’t disappoint. Their name resonates with reliability and trustworthiness.
We found ourselves in the capable hands of professionals who took pride in their work. Our home never looked better, and our peace of mind remained undisturbed.
Cost-effectiveness is where Swift Maids truly triumphs. In an age where quality often comes at a premium, their pricing structure pleasantly surprised us.
The value for money we received was exceptional. It’s rare to find such affordability without compromising on service quality.
Swift Maids’ maids are not just cleaners; they are artists of cleanliness. Our home was transformed into a pristine haven after their meticulous touch.
They left no corner unattended, ensuring every nook and cranny sparkled with cleanliness. Our satisfaction knew no bounds.
Reliability is a trait we hold in high regard, and Swift Maids delivered on this front. They arrived promptly, as scheduled, and executed their tasks with precision.
The dependability of their service allowed us to plan our days with confidence, knowing that our home would be in immaculate condition upon our return.
However, they don’t offer promos yet. We suggest checking their website for other affordable deals.
Pros
- Convenience
- Reputation
- Cost-effectiveness
- Reliability
Cons
- Busy during peak weeks
Customer Reviews
“Swift Maids made my life easier. Booking was a breeze, and their maids were top-notch. Highly recommended!”
“I was skeptical at first, but Swift Maids exceeded my expectations. Affordable and dependable – they’ve won me over!”
21. Be Mitey Clean

Title | Info |
---|---|
EA LICENSE NUMBER | 87C4847 |
SCOPE OF SERVICES | PART TIME MAID
OFFICE CLEANING HOME DEEP CLEANING UPHOLSTERY CLEANING BABY GEAR CLEANING MARBLE POLISHING FLOOR DEEP BOOK CLEANING COVID-19 DISINFECTION |
WEBSITE | https://bemiteyclean.com/ |
ADDRESS | 47 Holland Dr, Singapore 270047 |
CONTACT INFORMATION | +65 31383803 Whatsapp or Call @miteyclean @miteyclean |
OPERATING HOURS | Monday – Sunday: 9am – 6pm |
At Be Mitey Clean, we’ve had the privilege of experiencing top-notch cleaning services that truly redefine convenience and excellence. Our journey with this reputable maid agency has been nothing short of exceptional.
Be Mitey Clean’s services are a breath of fresh air. They go beyond the mundane to ensure every nook and cranny is spotless.
From meticulous dusting to impeccable floor care, our home has never looked this dazzling. Their attention to detail is truly commendable.
Convenience is at the heart of Be Mitey Clean’s approach. Scheduling a cleaning session is a breeze, and their punctuality is a testament to their professionalism.
We no longer stress about cleaning, thanks to their hassle-free booking and efficient service.
Be Mitey Clean’s sterling reputation precedes them. We were initially drawn to their impeccable reviews, and they’ve exceeded our lofty expectations.
Their consistent delivery of top-quality service has earned them our trust, making them the go-to choice in the industry.
When it comes to pricing, Be Mitey Clean strikes the perfect balance between affordability and quality. Their transparent pricing structure means no hidden costs or surprises.
It’s refreshing to find a service that provides outstanding results without breaking the bank.
However, they don’t offer promos at the present. We advise checking their website for other affordable deals.
Pros
- Quality cleaning
- Convenient scheduling
- Stellar reputation
- Affordable pricing
Cons
- Busy during peak weeks
Customer Reviews
Be Mitey Clean exceeded my expectations. Our home has never looked this pristine. Highly recommended!
22. Able Best

Title | Info |
---|---|
EA LICENSE NUMBER | 03C3662 |
SCOPE OF SERVICES | Placement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation |
WEBSITE | https://ablebest.com.sg |
ADDRESS | 8 Holland Ave, #01-26, Singapore 271008 |
CONTACT INFORMATION | +65 8152 9888 / [email protected] |
OPERATING HOURS | Monday to Friday: 10:30 AM to 7:00 PM
Saturday to Sunday: 10:30 AM to 5:00 PM |
Total Scores
Able Best is an employment agency that provides its clients with excellent and dependable domestic assistance services to offer both reliable employment for domestic helpers and acquiring such personnel for families as well.
Established back in 2003, their diverse and long period of experience in the industry ensures clients of the quality of training services that they give since not only are they partnered with trusted companies in the field but also make sure that they give professional advice on all aspects as well.
From direct hire processing to permit application, renewal, and cancellation, we like that their services can be accommodated in various countries through their partners such as Indonesia, Philippines, Singapore, and Myanmar.
Note though that rates of their services aren’t readily available on their website to which interested clients may need to inquire further for more information on this.
Overall, with their collaborative and professional take on training helpers, an exemplary array of interrelated services offered, and a reliable team of experts on the job, we highly recommend interested clients to check them out.
Pros
- Competitive and professional services offered
- Diversely experienced in the industry
- Reliable and reputable
Cons
- Rates of their services aren’t readily available on their website
Customer Reviews
Here are some reviews from their clients:
“Good and reliable service. Able Best took the time to understand our specific requirements and preferences. The entire process from selection to arrival of maid was handled efficiently and smoothly. The agency’s dedication to finding the right match based on experience, skills, and compatibility with our household needs demonstrates their commitment to customer satisfaction. Our maid had certainly met our expectations. She is pleasant and hard working. Gets along well with the family and takes good care of my sick father. Within a short time, she was able to dispense all his medication and cook the right meals for him.”
“I chose Able Best because they had good google reviews and ratings on the MOM website. The service I received lived up to their positive reviews! Charles and Yanni were really helpful and responsive throughout the process. The helper we got was the only Indonesian transfer helper they had and she was the only helper we interviewed. The stars aligned and it was a good fit, just like what Charles and Yanni predicted. I’ll recommend this maid agency to anyone I know.”
23. Wonderful Helper

Title | Info |
---|---|
EA LICENSE NUMBER | 19C9703 |
SCOPE OF SERVICES | Placement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation |
WEBSITE | https://www.wonderfulhelper.com/ |
ADDRESS | 293 Changi Road Singapore |
CONTACT INFORMATION | +6567889161 |
OPERATING HOURS | Monday to Friday: 10 AM to 7 PM
Saturday to Sunday: 10 AM to 5 PM Closed every Tuesday and public holidays |
Total Scores
Our experience with Wonderful Helper, the maid agency, has been truly positive. The services offered were tailored to our household needs, and the agency’s efficient matching process quickly connected us with a reliable and skilled domestic helper.
The efficiency demonstrated by Wonderful Helper in their services is commendable. The agency promptly understood our requirements, and the entire hiring process, from interviewing candidates to finalizing the arrangement, was smooth and well-coordinated. This efficiency made the daunting task of finding suitable household help surprisingly stress-free.
The quality of the domestic helper provided by Wonderful Helper surpassed our expectations. The agency ensured that the candidates were thoroughly screened, and the helper we selected exhibited a high level of professionalism, reliability, and competence. This commitment to delivering quality service contributed significantly to the harmonious functioning of our household.
Wonderful Helper’s cost structure is reasonable, considering the quality of service and the convenience they offer. The agency’s transparency in discussing costs, along with the flexibility in choosing from various packages, made the financial aspect of hiring a domestic helper straightforward and affordable. The investment in their services proved to be valuable in maintaining a well-managed home.
Our interactions with Wonderful Helper reflected their dedication to customer satisfaction. The agency was responsive to our queries, providing guidance and support throughout the process. The personalized attention and clear communication further established a sense of trust, making Wonderful Helper a reliable partner in managing our household needs.
Pros
- Competitive and professional services offered
- Diversely experienced in the industry
- Reliable and reputable
Cons
- Busy during peak days
24. Okaylah Services
“Too busy? Perhaps it’s time you hire a maid.”

Title | Info |
---|---|
EA LICENSE NUMBER | LICENCE # 18C9071
UEN # 53377071L |
SCOPE OF SERVICES | Placement of transfer maids; placement of maids from Philippines, Indonesia and Myanmar; maids for baby care; maids for child care; maids for elderly care; direct hiring; work permit renewal; passport renewal; home leave documentation |
WEBSITE | https://www.okaylah.com.sg/ |
ADDRESS | Singapore |
CONTACT INFORMATION | Call +65 93361824 / +65 93879204
Email: [email protected] |
OPERATING HOURS | Days: Monday – Sunday
Time: 8.00 AM – 11.00 PM |
Total Scores
At Okaylah Services, we were pleased with the variety of maid services offered. From general cleaning to specialized tasks, they catered to our needs effectively. The range of options made it easy to find the right service for our home.
The efficiency of Okaylah Services was impressive. Our maid arrived on time and completed all tasks in a timely manner. We appreciated their punctuality and ability to get the job done efficiently.
In terms of quality, Okaylah Services exceeded our expectations. Our home was left sparkling clean, with attention to detail evident in every corner. We felt confident in the maid’s abilities and the thoroughness of their work.
Okaylah Services offers competitive pricing for their maid services. We found their rates to be reasonable for the level of quality provided. The cost was transparent, with no hidden fees or surprises.
Our overall experience with Okaylah Services was positive, and we would recommend them to others in need of maid services. From their variety of offerings to their efficiency, quality, and fair pricing, they proved to be a reliable choice for keeping our home clean and tidy.
Pros
- Affordable pricing
- Offers comprehensive domestic helper training
- Impressive placement volume
Cons
- No promos at the present
25. Danz Hariya
“Too busy? Perhaps it’s time you hire a maid.”

EA LICENSE NUMBER | 10C3306 |
SCOPE OF SERVICES | Indian Maids Myanmar Maids Sri Lanka Maids |
WEBSITE | https://danzhariya.com/ |
ADDRESS | A Posh Bizhub #06-29 1 Yishun Industrial Street 1 Singapore 768160 |
CONTACT INFORMATION | 6567146724 6566815645 Live Support Open Chat |
OPERATING HOURS | Open 24/7 |
CRITERIA | MOM RATING (as of November 2022) | INDUSTRY AVERAGE |
---|---|---|
Retention rate | 75.35% | 63.35% |
Transfer rate | 0.66% | 0.94% |
Placement volume | 495 | 48 |
Total Scores
We recently engaged Danz Hariya to hire a maid, and we were impressed by the thoroughness of their service. Their staff took the time to understand our specific requirements and provided several suitable candidates for our consideration.
Transitioning to efficiency, Danz Hariya expedited the hiring process seamlessly, handling all necessary paperwork and background checks promptly. They ensured a smooth transition for the selected maid to start her duties without delay.
Moving on to affordability, we found their fees competitive compared to other agencies offering similar services. Danz Hariya provided transparent pricing with no hidden charges, making budgeting straightforward.
Regarding facilities, Danz Hariya maintains a well-appointed office that reflects their professionalism and commitment to client satisfaction. The environment is welcoming, and their staff are courteous and knowledgeable, providing a pleasant experience during our visits.
Danz Hariya exceeded our expectations with their quality of service, efficiency in hiring, affordability, and well-maintained facilities. They have proven to be a reliable partner in finding domestic help tailored to our needs. We would confidently recommend Danz Hariya to anyone seeking a reputable maid agency for their household staffing needs.
Pros
- Affordable pricing
- Offers comprehensive domestic helper training
- Impressive placement volume
Cons
- No promos at the present
26. Inter Great
“Too busy? Perhaps it’s time you hire a maid.”

EA LICENSE NUMBER | 14C6931 |
SCOPE OF SERVICES | – Maid – Foreign Worker – Employer Job Posting – Candidate Job Search |
WEBSITE | https://intergreat.sg/ |
ADDRESS | Ang Mo Kio Branch Blk 726 Ang Mo Kio Ave 6 #01-4152 Singapore 560726 Rain (Ti Vee Zien, R22110844): 83397419 Eleanor (Eleanor Faith Dan, R23117050): 88706663 Office No: 67671559 Opening Hour 10.30am – 8pm (Mon – Fri) 10.30am – 6.30pm (Sat, Sun & PH) Katong Branch 865 Mountbatten Road #01-12 Katong Shopping Centre Singapore 437844 En (Chew Soon En, R1763047): 82990026 Annette (Eng Mei Sin, R21103464): 89092845 Woan Jing (Chuah Woan Jing, R22110789): 88096846 Office No: 63441559 Opening Hour 10.30am – 8pm (Mon – Fri) 10.30am – 6.30pm (Sat, Sun & PH) Bugis Branch 175 Bencoolen St #01-06 Burlington Square Singapore 189649 May (May Thet Maung, R1327661): 97290639 Chew (Chew Soon Chiah, R1436075): 97766988 Office No: 69631559 Opening Hour 10.30am – 8pm (Mon – Fri) 10.30am – 6.30pm (Sat, Sun & PH) |
CONTACT INFORMATION | Check the address section for more information |
OPERATING HOURS | Check the address section for more information |
CRITERIA | MOM RATING (as of November 2022) | INDUSTRY AVERAGE |
---|---|---|
Retention rate | 75.35% | 63.35% |
Transfer rate | 0.66% | 0.94% |
Placement volume | 495 | 48 |
Total Scores
We engaged Inter Great for hiring a maid and were pleased with the overall quality of their services. Their selection process was rigorous, ensuring we found a candidate who matched our specific household needs and preferences.
Transitioning to efficiency, Inter Great handled all administrative tasks efficiently, from paperwork to scheduling interviews. They facilitated prompt communication between us and the candidates, streamlining the hiring process effectively.
In terms of affordability, Inter Great offered competitive agency fees that were reasonable for the services provided. They were transparent about costs and didn’t have hidden charges, which aligned well with our budget expectations.
Facilities-wise, their office environment was professional and conducive to productive meetings. They provided comfortable spaces for discussions and consultations, enhancing our experience during the hiring process.
Inter Great demonstrated reliability in their maid agency services, combining quality, efficiency, affordability, and well-equipped facilities. Their commitment to customer satisfaction and thoroughness in candidate selection make them a trusted choice for anyone seeking domestic staffing solutions.
Pros
- Wide scope of services
- Offers training and programmes for domestic workers
Cons
- Busy during peak days
27. Choose Your Maid
“Choose your maid with us.”

Title | Info |
---|---|
EA LICENSE NUMBER | 12C5848 |
SCOPE OF SERVICES | Placement service of foreign domestic helpers (Indonesia/ Philippines/ Myanmar), placement service of transfer foreign domestic helpers, direct hiring of your own foreign domestic helpers, application/ renewal/ cancellation of work permits, home leave processing, purchasing of insurance and banker guarantee for foreign domestic helpers, medical checkup arrangements, orientation program for first-time foreign domestic helpers, counselling services, other work pass services, infant care, elderly care, cooking, languages, other skills upon request |
WEBSITE | https://www.chooseyourmaid.com/ |
ADDRESS | Blk 8 Jln Kukoh
#01-35 Singapore 162008 |
CONTACT INFORMATION | +65 6908 6678
WhatsApp: +65 8845 2988 |
OPERATING HOURS | (By appointment only)
Daily: 9:30 AM to 6:30 PM |
Total Scores
Since its incorporation in 2012, Choose Your Maid has had the reputation of being a top maid agency in the country for the wide range of services it offers. It’s truly one of the most comprehensive we’ve ever come across.
Aside from the placement and provision of domestic services like food preparation, cooking, gardening, and general housekeeping, the company also offers training sessions and processing services for its helpers.
You can find caregiver and infant care training on the menu as well as orientation programmes for first-time domestic helpers. Choose Your Maid also arranges medical checkups and assists in the renewal, application, or cancellation of work permits.
As of writing, ACHIEVE EMPLOYMENT LLP (chooseyourmaid.com) shows a better-than-industry average with its current placement volume of 215. However, its transfer and retention rates could do with some improvements.
Pros
- Wide scope of services
- Offers training and programmes for domestic workers
- Can process work permits and assist in other placement services
Cons
- Transfer and retention rates are poorer than industry averages
- Strictly by appointment only
Customer Reviews
Professional and very helpful
“Highly recommend this Chooseyourmaid Agency– Nazz is professional and very helpful to get all the arrangements done swiftly. She offers good service and does everything efficiently. Bravo Nazz.” – Derry Yong
Really pleased with the service rendered
“As I needed a helper with my newborn and by recommendation from my nanny, I approached Nazzarei. She has been a great help and assisted us with the selection of good helpers. She also provided us with great knowledge of how we should handle things. Really pleased with her service rendered. Highly recommended!” – Rebecca Lin
How do I know if my maid agency is legit?
You can turn to the Ministry of Manpower (MOM) website to see the ratings and licenses of maid agencies in Singapore. MOM ensures that only skilled and trustworthy foreign domestic workers (FWDs) by working closely with these agencies.
You can refer to the infographic below to understand MOM’s ratings better. We’ll also be discussing how to determine a maid agency’s performance and service quality.

Retention Rate
This refers to the rate of agency-appointed FDWs who stay with the same employer for at least a year. It goes without saying that the higher the retention rate, the better.
As of 2022, the average industry retention rate is 63.35%, according to MOM statistics. That said, an agency with retention rates in the 70s is considered high and therefore, more desirable.
Transfer Rate
This is the percentage of FDWs that have been transferred to three or more employers within one year. The lower the transfer rate, the better.
According to MOM, the industry average transfer rate is currently at 0.94%, so make sure that the agency you’re looking at has a lower transfer rate—or better yet, an agency with 0% (yes, those exist)!
Placement Volume
This refers to the number of work passes that an agency applies for within a year. Another way of looking at this is the number of FDWs that passes an agency’s screening process in one year.
The 2022 industry average is 48. A higher placement volume is good, as the agency will have more workers and resources to help you in case you want to hire a replacement maid.
However, also note that the higher the placement volume, the bigger the maid agency is. As big companies usually come with a large clientele, you may experience longer waiting periods for your requests to be handled.
Experience
This is simply how long the agency has been operating with an active license. If an agency has been operating for a long time, there’s probably a good reason why.
However, it’s not fair to equate experience with service quality, especially in the case of newer maid agencies. Always check the previously-mentioned factors along with the experience to make sure that you’re hiring the right maid agency.