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We extensively test and research all services we review. Here's why you can trust us.

Wash away future clogs with the best water softener suppliers in Singapore!

Reputation: Examining interviews, feedback, personal experience, and case studies helped us determine which local suppliers have proven track records and reputable brands on offer.

Durability: Suppliers with an inventory of tanks able to survive rust, corrosion, and UV rays were prioritised, and to verify the details, we referenced sources like long-term user reviews, certification bodies, and manufacturer documentation.

Size Variation: By checking spec sheets and physically visiting stores, our team identified suppliers that sell more than one size or type.

Customer Service: Response speed, staff politeness, product knowledge, and post-purchase services like installation or delivery support were graded using personal experience and customer interviews.

Pricing: Our team assessed value for money by measuring the total cost of ownership against the criteria above and factors such as salt usage efficiency, discount availability, and adherence to Singapore’s benchmark pricing range.

Hard water is H2O loaded with minerals such as calcium and magnesium. While that’s great for your bones and teeth, it’s a different story for your pipes and appliances.

See, it can leave a nasty mineral build-up over time, leading to clogged plumbing systems, corrosion due to worn-down materials, fixture staining, and damaged washing machines, dishwashers, or water heaters.

Through a process called ion exchange, a zai water softener can safely rinse out such problems before they even form.

If you’re looking for one, the water softener suppliers below have some of Singapore’s best customer service, pricing, and models, including ones also featured in our review of the best water filters around!

How much do water softeners cost in Singapore?

In Singapore, home water softeners typically cost between S$1,500 and S$2,300, while industrial-grade, heavy-duty versions can reach or go beyond the S$6,800 range.

You also have to account for consumables, mainly 25kg bags of water softener salts, which often run for S$70–S$150, as well as installation kits, priced at S$200–S$230 per set.

Do note that prices differ substantially, with component quality, tech type, system configuration, brand reputation, and installation difficulty shaping the costs.

1. Filtech

filtech-logo

Address: 22 New Industrial Rd, #03-14

Contact Details: +65 8764 7249

Operating Hours: Daily – 24 hours

Website

Filtech’s manufacturing standard is strictly Japanese. Only premium-grade materials go into their products, which are 100% tested and certified to be safe for use.

The costs have been affordable for over 15 years. It helps that middlemen are cut off, as the goods are imported directly from factories, and customers score free delivery perks by ordering beyond S$80.

What’s convenient is you don’t have to make alterations to your property to set up their systems. Apart from the compact design, Filtech’s products offer plug-and-play installation.

Above all, they feature a 7-layer filtration system that’s more comprehensive than single-stage filters. Among its functions is to soften water, filter sediments, improve taste, reduce odour, adjust pH balance, and prevent bacterial growth.

Customer service is where they drop the ball a bit. Responses can take days or weeks, and there have been instances of deliveries being delayed for more than a month.

Pros

  • Japanese manufacturing standards
  • Affordable pricing
  • 7-layer filtration system
  • Compact, space-saving designs

Cons

  • Late responses
  • Instances of delayed deliveries

The water tastes clean

It works and the water taste clean. Sg gov added new water into our water system and the taste was awful. Luckily Filtech works really well and my mom was using the water filter system and give a many positive feedback. Prior to that, she was given a water system from my young bro, after 1 week of used, she ditched the system away as the water still has the drainage taste. This is all good now.

Kendrick Jiahao Ng, Google Review

Good quality

I have using the filter for many years, so far the quality of the product is good, no complain, you will only need to do filter replacement around half yearly. The price of the filter is much cheaper than others. Very economy and good quality.

tracylhl, Google Review

2. FocusWater

focuswater-logo

Address: 81 Ubi Ave 4, #01-09 UB One

Contact Details: +65 6848 9133

Operating Hours: Mon to Sun – 10 am to 7 pm

Website

What makes the 2013-founded FocusWater a smart pick? That Korean-built quality, often associated with efficient filtration, sleek design, tankless systems, and impeccable temperature control.

Convenience is another, as their sales specialists can bring the showroom to your comfort zone. Live, no-pushy demos follow, explaining your selected model’s features and giving you a literal taste of the water it dispenses.

There’s no need to shell out extra for delivery or installation either, and that’s despite the prompt and clean service. From what we’ve seen, pipes are particularly well hidden.

Your only major concerns are the wait time before a sales specialist becomes available and the fact that FocusWater’s phone reps don’t always respond to concerns or queries instantly.

If we’re talking prices, their products go for S$899–S$2,299, which is well within Singapore’s expected price bracket. Seasonal discounts bring the costs down even further.

Pros

  • Korean manufacturing standards
  • In-home product demos
  • Free installation and delivery
  • Offers discounts

Cons

  • Limited immediate availability of sales reps
  • Instances of late responses

Installation was smooth, clean, and professional

Had a wonderful experience with Matthew from Focuswater Singapore. He was patient, honest, and really took time to explain what system suited our family best — no hard selling at all. Installation was smooth, clean, and professional, and he even followed up after to check everything was running well. You can tell he genuinely cares about his customers. Highly recommend Matthew at Focuswater if you’re looking for a reliable water filter or dispenser for your home!

Kai Ahmad, Google Review

No hard-selling

Joyce is very nice patience n professional.. she explain well about all the product and recommend what is best for my needs. No hard selling. Give us the best deal wiith a lifetime onsite free service. She is friendly.

roziana abdul rahman, Google Review

3. Aqua Kent Singapore

aqua-kent-singapore-logo

Address: 61 Ubi Rd 1, #04-19 (Lobby 1 Oxley Bizhub 1)

Contact Details: +65 9737 7049

Operating Hours: Mon to Fri – 10 am to 6 pm

Website

Aqua Kent’s residential to industrial scalability is a perk not every company in the market offers. They actually started with hospital, school, and hotel filtration systems before selling ones meant for households.

It’s evident in their product range. Water softeners aside, you can score boilers, spare parts, dispensers, and HEPA air filters here, saving you the hassle of running around multiple shops for a complete setup.

Another standout bit is their use of UV sterilisation, which neutralises water microorganisms and impurities that physical filtration may overlook.

From a standards perspective, the goods hold up well, primarily since they’re sourced from South Korea, Japan, and the US. Halal and SGS certifications add more credibility.

Surprisingly, prices are still reasonable, especially once you factor in the discounts and free delivery and installation support.

The only issues worth noting are potential installation wait times and some of the dispensers not reaching higher temperatures, a problem rarely found in these A-tier water heaters.

Pros

  • Broad product range
  • UV sterilisation feature
  • SGS- and Halal-certified
  • USA-, South Korea-, and Japan-sourced products

Cons

  • Limited immediate availability of installers
  • Instances of dispensers not heating enough

Very happy with the service

Ordered 1 Jan 2024, installation took place on 5 Jan 2024. From the start until the day of installation, it was a smooth transaction. Prompt response from Aqua Kent team especially Emma (Apologies for the wrong spelling). From the photo, it can be seen to be neat and professionally done, very happy with the service and the product. It is easy to use and practical for my family. Before I and my husband decided to go with Aqua Kent, we had compare with a few more local brand and in terms price, features and size. This brand is promising. Please consider Aqua Kent when you are looking into water dispenser.

Aryanti Roslan, Google Review

Functions are great

Extremely pleased with the installation and services from AquaKent. I have forgotten to give the team my new address and the team did not make any hassles, and showed professionalism! The design of the dispenser is sleek and functions are great!

Wilsen Tan, Google Review

4. Hydroflux Singapore

hydroflux-singapore-logo

Address: 1 Tampines North Dr. 1, #08-02 T Space

Contact Details: +65 8388 8696

Operating Hours:

  • Mon to Fri – 11 am to 8 pm
  • Sat to Sun – 10 am to 8 pm

Website

Hydroflux water softeners have always been a worry-free purchase for our team. For one, ISO, TÜV SÜD, PSB, and bizSAFE have certified the company’s systems.

Their multi-stage filtration process also targets every impurity found in tap water, and certain models are kitted with smart purification features to ensure consistent water quality output.

We know that because installers like Keefe and Lewis explain things clearly without hard-selling, and that’s on top of being quick, bubbly, and tidy.

For those not ready to commit yet, booking them for home demos is a convenient way to literally test the waters.

Just note that response speed can drop off sharply after purchase. Some waited multiple days for a response, while others had to drop by a mall roadshow to be seen.

You must also be patient in case repairs are needed; the earliest booking time for a technician is typically 2 weeks later.

Pros

  • Has multiple certifications
  • Offers home demos
  • Efficient installers
  • Multi-stage filtration system

Cons

  • Post-purchase response speed can get slow
  • Typical 2-week repair wait

Very responsive

Great sale experience with Lewis! Bought it just through WhatsApp, Lewis was very responsive and helped to answer all my questions! Uncle Wah Foo is very friendly and the installation was very fuss free. He even taught me how to change filter and ensure I understood. Highly recommended!

Olive, Google Review

Would definitely recommend

Keefe was friendly, responsive, and attentive throughout. He explained the Nami water dispenser clearly with no pressure. Our family loves it! 💯 Total game changer since we don’t have to boil water anymore, plus there’s instant cold water. 🥶 Even his after sales service is great, which is reassuring since there’s filter changing every 6 months. Would definitely recommend 👍🏻

Jamie Lee, Google Review

5. Futur Living Singapore

futur-living-singapore-logo

Address: 31 Kaki Bukit Rd 3, #01-05 Techlink

Contact Details: +65 8839 6755

Operating Hours:

  • Mon – 12 pm to 8 pm
  • Tue to Sun – 10 am to 8 pm

Website

If you’ve been to Futur Living’s showroom before, you know the supplier is true to its name. Their water systems are minimalist in design and size, ditching bulky compressors for sleek semiconductors.

Summing it up best is the LUMIPURE range. It comes with upgrades such as self-charging filters, water usage trackers, UV sterilisation, and anti-burn locking systems.

What’s really worth noting, though, is the 8-stage process that softens water, removes pathogens as small as 0.001 microns, like norovirus, and adds fibre to improve digestion.

Price-wise, we’d say it’s higher but reasonable, particularly since the costs include extendable lifetime warranties and free installation. Repeat clients even nab exclusive discounts via the rewards program.

The actual downside is Futur Living’s history of shipment delays. For some customers, delivery extended past the 3-month mark.

After-sales response times could also be improved. Their helpline and online chat support have been hard to reach before.

Pros

  • Modern, space-efficient design
  • High-tech features
  • Free installation
  • Extendable warranties

Cons

  • History of shipment delays
  • Instances of slow response times

Patiently took us through the features

Went down to the Kaki Bukit Futur Showroom and was impressed with the excellent product knowledge demonstrated by Sheun Hauw. We patiently took us through the features of the different water dispensers and that helped us decide which was the best model for us. There was no hard selling and we are looking forward to using our new dispenser! ❤️

Fiona Tan, Google Review

Great customer support

Have been walk Pass many brand and happen to come across futur living and served by xavier. I have a good experience with Xavier as he is knowledgeable and able to answer all my inquiry without delay, he show great customer support and not hard sell. He will ask your needs and requirements before offering the model that suit you. For me I end up with lumipure in term of size, performance, functionality and overall specifications throughout all the other brand. I believe without the help xavier I will be still wondering around and not able to frim which model to go with. I highly recommend to pay a visit to the showroom or roadshow and have a chat with him. Throw him any doubt or concern to understand and hear more opinions, he is always there even after office hours.

Andy Low, Google Review