The Best Caregiver & Domestic Helper Recruitment Agencies in Singapore Coming to Our Aid Just When We Need It!
In recent years, my life has gotten so much busier; first, I gave birth twice, and then my parents moved in to live with us. For a while, we managed on our own, but eventually, I thought that it was time to hire a domestic helper.
Thank goodness I did that! The process was initially intimidating, but the recruitment agency helped ease it, and now we have a domestic helper who has made my life so much less chaotic.
Here are the best caregiver and domestic helper recruitment centres in Singapore if you’re also thinking about hiring your own.
How much does a caregiver and domestic helper recruitment cost in Singapore?
Hiring a domestic helper via a recruitment agency is quite expensive in Singapore. First, there are the one-time fees, which include the agency fee, security bond (optional), placement fee, work permit, and settling-in program.
All this will give you a tentative price between S$3,930 and S$5,955 (without security bond) or S$8,930 and S$10,955 (with security bond).
After that, there are the recurring fees, which include the salary, medical examinations, insurance, living expenses, and levy (with concession).
The total of these fees usually sits between S$10,575.20 and S$13,215.20, which you’ll have to pay annually.
1. Island Maids
Address: BLK 36 Beo Crescent #01-33 S(160036)
Operating Hours:
- Monday – Friday: 10 AM–8 PM
- Saturday – Sunday: 10 AM–5 PM
Contact Number:
- Hotline: 6299 7703
- Whatsapp: (+65) 9228 8732
Island Maids is a leading recruitment agency specializing in caregivers and domestic helpers. They focus on matching families with helpers who best fit their specific home care and household needs.
Each helper is personally interviewed to evaluate skills, experience, and suitability. This ensures families are recommended candidates who can provide the highest quality care and domestic support.
With ten offices strategically located across Singapore, Island Maids provides easy access for clients nationwide. Their helper pool includes candidates from the Philippines, Indonesia, Myanmar, and Mizoram, giving families a diverse selection.
Island Maids operates its own MOM- and URA-approved Maid Hostel, ensuring helpers have safe and comfortable accommodations. Fully equipped with clean rooms, dining facilities, and pantry access, the hostel helps helpers settle in before starting work.
The agency also provides comprehensive transport coordination for new arrivals. From airport pick-ups to embassy visits and home placements, Island Maids manages logistics for a smooth onboarding process.
As an approved training partner for AIC, they offer home-based eldercare courses for both families and helpers. Complimentary local training helps helpers adjust to Singaporean culture, household tasks, and care routines.
Ongoing support is available for both employers and helpers, including counselling and additional training if needed. With years of experience and thousands of placements, Island Maids helps build long-term, successful employment relationships.
I’ll gladly recommend them to anyone in need of a helper!
“My experience finding a helper has been really smooth and pleasant. A big thank you to Thomas Goh for his patience and guidance — he has been so helpful and answered all my questions promptly, even up to this day. I truly appreciate the great service, and I’ll gladly recommend them to anyone in need of a helper! 😊 …”
– Wanie Wanny, Google Review
We truly appreciate his professionalism, efficiency, and dedication.
“We were very impressed with the service provided by Thomas Goh from the Ang Mo Kio Branch. He was prompt and responsive to all our queries, consistently providing clear and detailed information throughout the application process. Thomas went the extra mile to arrange interviews at short notice and remained extremely helpful during the follow-up stages. We truly appreciate his professionalism, efficiency, and dedication.”
– R. Lees, Google Review
2. Supermaids
Address: 865 Mountbatten Rd, #01-07 Katong Shopping Centre
Operating Hours:
- Monday to Friday—10:30 am to 7 pm
- Saturday—10:30 am to 6 pm
- Sunday—11 am to 4 pm
Contact Number: +6588910242
Supermaids has multiple locations in Singapore, namely in Katong (where I personally went), Bukit Timah, Orchard, and even all the way north in Yishun. This makes the agency easily accessible to many people, which is why they have a wide clientele now.
I admire how the company thoroughly screens and vets their pool of helpers. They check the background of every applicant, as well as grade their household skills. Even if they get a high grade, maids still undergo more training to improve.
I have to commend the representative, Shini, who aided me in the process. She was professional, patient, and attentive the whole time. She listened to my concerns (I have two babies and my ageing parents), and she did her best to narrow down my options.
So far, the maid we got from this agency has been diligent and honest. She’s not super skilled because it’s her first job as a helper, but we can see that she’s putting in the effort to improve.
Despite all the praises this agency is getting, I’ve heard some complaints from other clients. One client, who went to the Yishun location, told me that she wasn’t satisfied with her first maid, but when she reached out to her agent, he stopped responding.
Smooth process
“Shini was super helpful and concise in helping us to narrow down, pick and secure our helper. As first time employers there were many things we were not well versed in, but Shini made the process smooth by helping us each step of the way. We’re so happy with the service and highly recommend to anyone who is in need of getting some help with finding a maid.”
– Steve Collins, Google Review
Professional and prompt
“No regrets with their services. Professional and prompt. Profiles provided are thoroughly screened and helpers from Phillipines are well trained before the start of work. Shini is helpful in attending to our needs and she follows up with helper and employer. I am happy with her service. She has helped me with hiring 2 helpers so far.”
– Nursrirabiha Eidil, Google Review
3. GM Connection
Address: Peninsula Plaza 111, #05-53 N Bridge Rd, Peninsula Shopping Complex
Operating Hours:
- Monday to Friday—10 am to 6 pm
- Saturday and Sunday—10 am to 5 pm
Contact Number: +6560509798
GM Connection is another reputable domestic helper agency in Singapore, best known for maids trained in child care and elderly care. I know many friends whose maids come from this agency, and they’ve had the same maid for several years.
When I asked my friends, the first thing they told me was how much they loved their agent (Glen). He’s thoughtful and responsive. At the hiring stage, my friends sent queries and requests, and he responded promptly.
Even when my friends already had their maids, Glen still reached out, asking for updates and the like. That’s such a lovely gesture.
Another friend also shared how great the agents at GM Connection are in dealing with helper-related issues. He told me that he had a conflict with his helper, but his agent (Pearlyn) intervened and helped them resolve it in a fair and understanding way.
That said, some agents don’t provide the same great customer service. In one instance, a client reached out to find a maid, but the agent didn’t respond after a few days. They said that they didn’t have a suitable match for them but didn’t elaborate further.
Warm and professional attitude
“This is by far one of the best maid agencies I’ve dealt with. Pearlyn and Glendon went above and beyond to ensure we found the right helper for our home. Their attitude was always warm, professional, and never pushy. They made the process stress-free from start to end. Truly appreciate their service and will definitely return to GM Connection again in the future.”
– Genie Gems, Google Review
Professional and attentive
“We had a great experience with Glenn from GM Connection. From the start, Glenn has been professional, attentive, and very thorough in understanding our family’s needs. The search process was well-managed. Glenn took time to shortlist suitable candidates and ensured we met only those who were a good fit. What stood out was their commitment to making sure both the helper and our family were comfortable with the match. Glenn guided us through the selection process, provided useful advice, and checked in to ensure things were on track. Overall, we appreciate his effort in going beyond just placing someone quickly, but instead focusing on the right fit. Highly recommend GM Connect to anyone looking for a reliable and supportive maid agency.”
– Jessica Toh, Google Review
4. Best Home Employment Agency
Address: 301 Upper Thomson Rd, #03-08 Thomson Plaza
Operating Hours:
- Monday to Friday—10 am to 7 pm
- Saturday—10 am to 6 pm
Contact Number: +6565542822
The first thing I like about Best Home Employment Agency is the fact that it has two locations: one is located in Harbourfront, close to the downtown core, while the other is in Bishan, which is ideal for people living in the Central and North Regions.
Their offering a trial period is another reason why many people like this agency. During this period, the client can assess the maid’s skills, work ethic, and household compatibility before committing to a long-term arrangement. What a game-changer!
I also really like that they offer part-time domestic helper services. This is another game-changer because some people don’t need a maid for a long time—just a few hours every day to clean the house is enough for them.
The agents here deserve praise as well. Clients told me that not only were they helpful and patient with the clients, but they were also supportive of their caregivers and helpers. Agents often check in to ensure that everything’s going fine.
Do keep in mind that if you terminate your helper way earlier than the date agreed on in the contract, you’ll still have to pay all outstanding salaries and benefits. You might also have to pay penalties, especially if you fail to comply with MOM regulations.
Helpful and patient
“Our extended families and us have been engaging Best Home for years. I highly recommend Best Home! The staffs were incredibly helpful and patient, guiding me through every step. They listened carefully to my family’s needs and provided excellent matches, which made the process smooth and stress-free. Branch location is also convenient for us to do the logistics. My helper is wonderful; she’s learned so quickly and has become a beloved member of our family. The agency’s transparency and support for their helpers were evident throughout. I’m so grateful for their professionalism and excellent service in finding the perfect match for us every single time.”
– Zakka Life, Google Review
Hassle-free process
“I have been getting services from Best Home for many years, and Pauline has always been wonderful to work with & replied promptly. She recently helped me renew my helper’s work permit, and as always, everything was done smoothly and on time. Pauline is friendly, professional, and very efficient, making the whole process completely hassle-free. I truly appreciate her consistent support and excellent service all these years. Highly recommend Pauline and Best Home for anyone looking for trusted and reliable helper services.”
– Yong Kong Heong, Google Review
5. Active Global Specialised Caregivers
Address: 51 Goldhill Plaza, #12-11 Goldhill Plaza Mall
Operating Hours:
- Monday to Friday—9 am to 6:30 pm
- Saturday—9 am to 5:30 pm
Contact Number: +6565360086
Active Global only specialises in caregivers who are trained in elderly care, which is a bit of a bummer because it narrows down their clientele. Still, they’re worth checking out.
This agency is best known for its live-in caregivers, but if you don’t want a long-term arrangement, you can book a private nurse instead. Their private nurses only come when you need them to, and they get paid by the hour instead of monthly.
Another great thing about this agency is that they’re accredited by the Ministry of Health to provide subsidised home care services. That said, these services require means testing.
If you’re not sure if this is the agency for you, you can book a free initial consultation. During this consultation, you’ll meet a case consultant, Henry Ng, who will listen to your needs and shortlist a few candidates for you.
Clients have told me that Henry is a fantastic agent. He’s approachable and quick to respond to questions. Plus, he even reaches out post-consultation to make sure that everything is okay with your caregiver.
Communicative and patient
“I am looking for a caregiver to look after my elderly dad and my friend recommended me to Active Global Specialised Caregiver. I contacted the agency and was attended by Henry Ng, Case Consultant for Live-in Caregivers. He contacted me almost immediately to understand my needs and requirements. He worked on my request and recommended a suitable candidate to me shortly. During the onboarding of the caregiver, he provided me with timely updates and answered all my queries patiently and professionally. I am glad to be served by Henry and will definitely recommend his service if my friends require it in the future.”
– Joanne Tham, Google Review
Top-notch care and attention
“Lin Lin Wai Caregiver was an absolute blessing to my friend Warren. Her kindness, patience, and compassion made a huge difference in their life. The care and attention she provided were top-notch, and my friend felt truly supported. I highly recommend Lin Lin Wai for her exceptional caregiving skills and dedication.”
– Michael Quek, Google Review
6. Able Best
Address: 8 Holland Ave, #01-26
Operating Hours:
- Monday to Friday—10:30 am to 7:30 pm
- Saturday—10:30 am to 6 pm
Contact Number: +6581529888
The great thing about Able Best is that they offer a wide array of services. If you need a caregiver who is trained to care for children and/or the elderly, or if you want someone who will help with general housekeeping, this agency has something for you.
It’s easy to reach out to the agency; you can do so via WhatsApp. During the consultation, an agent (Yani) will listen to your needs and requirements before finding the best match for you.
Clients told me that Yani was patient throughout. She took the time to narrow down the list of candidates. Clients really appreciated that because it showed she really cared about providing the right helper.
I also commend that this agency is starting to branch out. Their main office is in Queenstown, but they also have another one in Geylang. These locations are located on opposite sides of the country, so their service area is slowly expanding.
The prices here can be pretty expensive. If you choose a foreign domestic worker, your upfront fee will be somewhere between S$2,380.40 and S$3,904. At least, they do have a pool of local helpers, and the upfront fee for them is less than S$1,000.
Supportive and responsive
“Engage my helper from Able Best last year. This is a delayed review as I wanted to monitor the agency response if there is any problem with my helper after engaging her. Reny from Able Best served us. She was patient to answer a lot of questions as we were first time employer trying to employ a suitable helper to take care of young kids and household chores. I had also several requirements to fulfill. That time, we were still hesitant to hire a helper and she guided us through the demographics of different helpers nationalities. A supportive and responsive agent who will guide you along the process. I have recommended a couple of friends to get their helper from Able Best.”
– KC, Google Review
Smooth and hassle-free process
“Finding a trustworthy & hardworking domestic helper can be challenging, but Able Best made it so easy. I engaged the first helper for my mother & the process was smooth & hassle-free as she was a Filipino transferred helper. The second helper from Myanmar for my MIL took a longer process as she had to fly in. But that is the standard protocol. For both cases, they were well-handed by Yani. She is very responsive & patient in hearing our needs & finding the best match for us. The helpers are well-trained, responsible & efficient too. Overall, I am truly grateful for their wonderful service.”
– WM Kok, Google Review