Top 5 Clinics for Family Medicine in Singapore
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Family First: Top 8 Family Medicine Clinics in Singapore

Getting on top of our health has become a priority, and we made it a point to always check in with the very best of Singapore’s healthcare system. 

For this review, we visited family medicine clinics for over a month to see which ones delivered in terms of scope of services, customer services, and sound medical advice. 

We narrowed down our experiences to our top most recommended clinics. We highly recommend you visit them soon for all your general health needs!

How much does visiting a family medicine doctor cost?

Here are common services in Singapore family medicine clinics and how much they usually cost:

Treatment Type Estimated Cost
Consultation$20 to $100
X-ray scan $20 to $40 
STD test $15 to $30 
Emergency consultation$150 to $300
Blood test$50 to $90

How We Picked 

We assessed the best clinics for family medicine based on the following criteria:

Medical Experience: We narrowed down clinics that have established reputations in the medical industry of Singapore. We made sure to include listings run by highly trained specialists and nurses.
Scope of Services: We considered the number of medical services offered in our listings, including vaccinations, minor surgeries, and treatments for acute and chronic diseases.
Equipment and Facilities: We gathered clinics that have excellent facilities and laboratories for testing and diagnostics. We also included listings that are known for their health screening centres. 
Customer Service: We prioritised clinics that are known for their attentive and helpful customer service. We considered how well the staff members accommodate their patients, both new and returning. 

1. Phoenix Medical Group

Phoenix Medical Group Homepage
TitleInfo
ADDRESS 1 Seletar Road, #02-11, Greenwich V, Singapore 807011; 4 Hillview Rise, #02-20 Hill V 2 Singapore 667979; 60 Paya Lebar Road, #02-09 Paya Lebar Square, Singapore 409051; 275 Thomson Road, #01-05 Novena Regency, Singapore 307645
WEBSITEhttp://www.phoenixmedical.sg/
CONTACT DETAILS+6562543862
OPERATING HOURSOpen daily from 9:00 AM to 8:30 PM

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

Phoenix Medical Group offers a wide scope of medical services, from family planning to baby immunisation, which is one of the many reasons why we recommend visiting the clinic for family medicine. 

The clinic offers a wide scope of services, with a handful of expert doctors who specialise in men’s health, women’s health, gynaecology, and chronic disease management. 

We booked an appointment on a Sunday to see how busy the clinic was on the weekend. They were fully booked for the day (a bummer for us, unfortunately), so we moved our slot to the next available day. 

At least the staff members were very accommodating when we finally showed up for our appointment. 

Since it gets fully booked here quickly, we highly suggest booking an appointment beforehand (although it took forever for a representative to pick up our call). 

The clinic did mention they accept walk-ins, which is a great thing to remember, but that’s hoping you get a free slot due to the high influx of patients. 

During the appointment at Phoenix Medical Group (Novena), we were treated by Dr. Cheryl Lin, who was very patient and friendly. We came in for a general checkup, and Dr. Lin was quick on her feet to address anything concerning during the appointment. 

We were then given tips on maintaining good health habits at home, like how many daily vitamins to take based on our blood work and more.

Pros

  • Accepts walk-ins
  • Wide scope of medical services

Cons

  • Usually fully booked
  • Customer service needs improvement

Customer Reviews

Comfortable and well-maintained clinic

“Clinic looks clean and feels comfortable. Came here for a check up with Dr Cheryl a few months ago and has been seeing her ever since, so glad that i’ve found her. She never failed to make my visit welcoming.”—Shabaobao, Google Reviews

Smooth sailing appointment

“Amazing experience! The appointment went really smoothly and everyone is so friendly and helpful with answering any questions. I went for my serology test to get my oversees vaccination done and highly recommend this clinic! The lab results were uploaded within a few hours (took the test at 2pm – results were out around 7:30pm that day) and then it only took the MOH one day to upload my vaccination status into TraceTogether. Super time efficient!”—Terena Faith, Google Reviews

2. PanCare Medical Clinic

PanCare Medical Clinic Homepage
TitleInfo
ADDRESSAng Mo Kio Ave 3, #01-1643 Block 133, Singapore 560133
WEBSITEhttp://www.pancaremedical.sg/
CONTACT DETAILS+6562583186
OPERATING HOURSMonday, Wednesday, Thursday, 8:00 am to 1:00 pm, 6:00 pm to 9:00 pm

Tuesday, Saturday, and Sunday, 8:00 am to 1:00 pm

Friday, 8:00 am to 1:00 pm, 2:00 pm to 5:00 pm

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

When we heard about how efficient PanCare Medical Clinic’s tele-consult services were, we decided to book online and in-clinic appointments for this review. Much to our chagrin, the clinic was on its five-hour break when we called to schedule a booking. 

We had a team member head to the clinic to book an appointment in person on another date, and it was far faster to do so. Granted, the clinic was fully booked that day, but talking to the receptionist helped with the booking process. 

Booking process aside, the tele-consultation went smoothly, and our attending doctor was prompt. We discussed the medical records we sent and were handed a list of vitamins to take. 

The clinic offers services on chronic disease management and assistance for health screening processes required by companies. PanCare is also a CHAS-subsidised clinic, so that adds plus points for us! 

In both appointments, we were assessed thoroughly and were also given informative lectures about the vaccinations available at the clinic. We heard rave reviews about the excellent system the clinic had in place to vaccinate patients, and we were all for it! 

Overall, we’d recommend PanCare for patients seeking efficient health screening, statutory screening, and vaccinations. 

Pros

  • Excellent vaccination centres
  • Offers tele-consult services

Cons

  • Long breaks
  • Usually fully booked

Customer Reviews

Smooth insurance assistance

“While I was in Singapore about 2 months ago, I visited this clinic. The doctor and nurses were very helpful and kind. It was my first time there and I had a really good experience.

A few days ago, I went on chat with the clinic manager Ms Vienna Goh to request for a receipt as well as a form to be fill up by the doctor in order to claim my travel insurance.”—Jean Seow, Google Reviews

Excellent vaccination centre

“Very efficient and friendly staffs.highly recommended. Especially in helping/assisting me on immunisation matters. Got to upload my oversea vaccination records into NIR in efficient and timely manner.well done.”—yyeung97, Google Reviews

3. Keat Hong Family Medicine Clinic

Keat Hong Family Medicine Clinic Homepage
TitleInfo
ADDRESS2 Choa Chu Kang Loop, #03-02 Keat Hong Community Clu9, Singapore 689687
WEBSITEhttp://www.khfmc.com.sg/
CONTACT DETAILS+6567690750
OPERATING HOURSMonday and Thursday, 8:00 am to 12:30 pm, 2:00 pm to 7:00 pm

Tuesday, Wednesday, and Friday, 8:00 am to 12:30 pm, 2:00 pm to 4:30 pm

Saturday, 8:00 am to 12:00 pm

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

One of the reasons why we highly recommend Keat Hong Family Medicine Clinic is that it’s a largely subsidised clinic, thanks to the partnership with the National University Health System. 

This provided us with quality medical services involving paediatrics, chronic disease management, and more at subsidised prices. Even medications were more affordable here when we got prescriptions after our appointment. 

The clinic was very organised and well-maintained. We noticed a high focus on paediatric care, with facilities to keep children entertained while waiting. 

Even the doctor who oversaw the appointment was clearly experienced in dealing with children. One of the patients who were with us on the same day had a child who regularly comes to the clinic for checkups—and the feedback was positive!

Our doctor talked us through general health management for preventing diabetes and hypertension after going through our medical history. We were also advised to get regular health screening to monitor any blood sugar and pressure progression.

Since we called in to book an appointment late, we were lucky to get an appointment slot on a Saturday morning. The clinic has shorter operating hours on Saturdays, so we highly suggest getting a slot on a weekday or weekend morning. 

While the clinic opens its doors to patients of all backgrounds, we noticed a priority over patients in Choa Chu Kang. We think this was due to the clinic’s long history with most of its patients from that area. 

We didn’t receive partial treatment, however, but it was clear that most of the patients here are within the same community and are very familiar with the clinic staff, giving them an edge in accommodation.

Pros

  • Partnered with National University Health System
  • Best for children-related diseases and conditions

Cons

  • Short operating hours on Saturdays
  • Primarily serves clients in Choa Chu Kang

Customer Reviews

Subsidised medical care

“I am very impressed with KHFMC. The doctors are one of the friendliest I ever met and the staffs are helpful too. The clinic itself is very spacious and clean. Their price is also reasonable compare with other GP clinics, especially the medicine which are largely subsidised. Highly recommended.—Eric Ng, Google Reviews

Family doctors you can trust

“Dr.Kok Zi Yin has been our family doctor for many years. Very impressed with her professionalism, caring mannerism, compassion and wealth of knowledge.

My personal experience with the staffs have been very good too. Highly recommend this clinic to all!”—Ling Hui Kueh, Google Reviews

4. Island Family Clinic

Island Family Clinic Homepage
TitleInfo
ADDRESSBlk, 447 Bukit Batok West Ave 9, #01-05, Singapore 650447
WEBSITEhttp://www.islandfamilyclinic.com/
CONTACT DETAILS+6562501530
OPERATING HOURSMonday to Friday, 9:00 am to 1:00 pm, 6:00 pm to 10:00 pm

Saturday and Sunday, 9:00 am to 1:00 pm

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

Island Family Clinic’s wide scope of services, including minor surgeries, makes it one of our top recommendations for family medicine in Singapore. Our experience here was met with impeccable customer service, detailed consultations, and reasonable fees. 

Off the bat, we had the ability to choose a clinic among Island Family Clinic’s seven branches. We eventually settled on Bukit Batok since the doctor was available at our chosen time. 

Our appointment went smoothly, and the staff members quickly collected information and medical records for the doctor’s reference. 

We were particularly interested in taking screening for sexually transmitted diseases (STD) since the clinic is quite known for its testing centre. 

Island Family Clinic also offers minor surgical procedures for treating sleep apnea, tonsillitis, sinus disorders, and ear diseases. 

We loved that the staff members and the doctor were very discreet about our request, but we also noted a lack of a female doctor present for women who may feel uncomfortable speaking about sexual health with a male doctor. 

At the end of the day, it all boils down to preference, but it would still be nice for women to get the option. Aside from that, our only other complaint was the five-hour break in the afternoon. 

We had to look for an appropriate time slot to ensure we didn’t arrive at a closed clinic. 

Luckily, the staff members were on the dot, and once the break was over, the clinic was back in full gear (they took punctuality as seriously as they did with their break!).

Overall, it was a pleasant experience visiting Island Family Clinic, but we recommend patients book an appointment a few days ahead to avoid lapses in scheduling.

Pros

  • Offers minor surgical procedures
  • Multiple branches  

Cons

  • Long breaks
  • Lack of female doctors

Customer Reviews

Meticulous and detailed consultations

“IMy immune system has been relatively weak over the year so I’ve been to the clinic a few times. The doctors here are patient, explain the possible symptoms, aftereffects, what to look out for if a reconsultation is needed. The clarity if much appreciated! Counter staff are pleasant too”—Gioann Lim, Google Reviews

Knowledgeable medical professionals

“Doc is knowledgeable and patient, give a clear diagnosis of my kid’s condition. The medicine given was good.”—Le-N C, Google Reviews

5. Oaklife Family Clinic

ADDRESS592G Balestier Road, Singapore 329902
WEBSITEhttps://www.oaklifefamilyclinic.com.sg/
CONTACT DETAILSCall: 69808568
Email: [email protected]
OPERATING HOURSMonday-Friday: 830am-1pm, 4pm-830pm
Saturday: 830am-1pm
Sunday: 5pm-830pm
Closed on public holidays

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

At Oaklife Family Clinic, our experience was nothing short of exceptional. From services to reputation, convenience to cost, Oaklife delivers on all fronts, setting a new standard for family medicine clinics.

Our journey began with their comprehensive array of services.

Oaklife’s commitment to holistic healthcare is evident in their thorough medical assessments, expert diagnoses, and personalized treatment plans.

Their team of dedicated professionals ensured every aspect of our family’s health was addressed with precision and care.

Convenience is where Oaklife truly shines. With extended hours of operation, same-day appointments, and a user-friendly online portal, accessing healthcare has never been easier.

Our busy lives were seamlessly accommodated, making healthcare accessible on our terms.

Oaklife’s reputation precedes them, and rightfully so. The clinic has earned the trust of the community through years of unwavering commitment to excellence.

Patients like us benefit from a legacy of top-notch care, making Oaklife a name synonymous with reliability and competence.

Cost, often a concern in healthcare, is another area where Oaklife impresses. 

Their transparent pricing structure and willingness to work with various insurance providers ensure quality healthcare remains affordable. We appreciated their commitment to putting our health before profits.

Unfortunately, they don’t offer discounts at the present. We advise checking their website for other affordable deals.

Pros

  • Comprehensive services
  • Exceptional convenience
  • Outstanding reputation
  • Affordable costs

Cons

  • No promos yet

Customer Reviews

“Oaklife Clinic saved the day! Their quick appointments and expert care got my family back on their feet in no time. Highly recommended!”

“Impressed by Oaklife’s professionalism and affordability. They’ve earned my trust with their top-notch healthcare services.

6. The Clinic Group

ADDRESSSingapore
WEBSITEhttps://theclinicgroup.com.sg/
CONTACT DETAILSContact them via their website
OPERATING HOURSOpen daily from 9:00 AM to 8:30 PM

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

At The Clinic Group, we’ve experienced healthcare excellence firsthand. Their services are nothing short of outstanding.

From the moment we stepped through their doors, we were greeted with warmth and professionalism. The staff’s dedication to patient care is truly commendable.

Convenience is paramount in today’s fast-paced world, and The Clinic Group delivers on this front.

Booking appointments was a breeze, and their punctuality is a refreshing change. Our time is valuable, and they certainly respect that.

Reputation matters, and The Clinic Group’s stellar track record speaks volumes.

Their commitment to quality care has earned them a well-deserved reputation in the community. We’ve heard countless success stories from friends and family who’ve entrusted their health to this clinic.

Healthcare expenses can be a major concern, but The Clinic Group offers a fair and transparent pricing structure. No hidden fees or surprises.

They know the importance of accessible healthcare without compromising on quality.

However, they don’t offer promos yet. We advise checking their website for other affordable deals.

Pros

  • Professionalism
  • Convenience
  • Reputation
  • Affordability

Cons

  • No promos yet

Customer Reviews

“Impressed by their efficiency and care. Highly recommend!”

“The Clinic Group saved me time and money without compromising on quality. Exceptional service!”

7. Nuffield Medical

ADDRESSNuffield Medical Siglap
914 East Coast Road, The Domain, #01-03, Singapore 459108

Nuffield Medical Orchard
501 Orchard Road, Wheelock Place, #05-15, Singapore 238880
WEBSITEhttps://nuffieldmedical.com.sg/
CONTACT DETAILSNuffield Medical Siglap
+65 – 6636 3083
+65 – 98375754
[email protected]

Nuffield Medical Orchard
+65 – 6833 4350
+65 – 90571190
[email protected]
OPERATING HOURSNuffield Medical Siglap
Monday 9am – 6pm,
Tuesday to Friday 9am – 6pm,
Saturday 9am – 1pm,
Closed on Sundays and Public Holiday

Nuffield Medical Orchard
Monday to Friday 9am – 6pm,
Saturday 9am – 1pm,
Closed on Sundays and Public Holiday

At Nuffield Medical, we found their family medicine services to be comprehensive and attentive. They provided thorough examinations and personalized treatment plans tailored to our needs, ensuring our well-being was their top priority. Our experience with their medical team was reassuring and comforting.

The efficiency of Nuffield Medical was impressive, with minimal wait times for appointments and prompt responses to inquiries. Their organized scheduling system made it convenient for us to book appointments and receive timely care whenever needed. We appreciated their commitment to providing efficient healthcare services.

In terms of quality, Nuffield Medical excelled in delivering top-notch medical care. Their experienced and knowledgeable staff exhibited professionalism and expertise in diagnosing and treating various health conditions. We felt confident in their abilities and trusted their recommendations for our medical needs.

Considering cost, Nuffield Medical offered competitive pricing for their family medicine services. We found their fees to be reasonable and affordable, especially considering the level of care and attention we received. Their transparent billing process made it easy for us to understand the costs associated with our healthcare services.

Our overall satisfaction with Nuffield Medical was high. The clinic’s welcoming atmosphere and friendly staff created a positive environment for receiving medical care. We felt valued as patients and appreciated the personalized attention we received during each visit.

One aspect that stood out to us was Nuffield Medical’s emphasis on preventive care and patient education. They took the time to discuss lifestyle changes and preventive measures to help us maintain our health and well-being in the long term. Their proactive approach to healthcare resonated with our desire for holistic and preventative medical services.

Our experience with Nuffield Medical was overwhelmingly positive. Their comprehensive services, efficiency, quality of care, and affordability make them an excellent choice for anyone seeking family medicine services. We highly recommend Nuffield Medical to individuals and families looking for compassionate and reliable healthcare providers.

Pros

  • Professionalism
  • Convenience
  • Reputation
  • Affordability

Cons

  • Busy during peak days

8. NTUC Health Family Medicine Clinic

NTUC Health Family Medicine Clinic Homepage
TitleInfo
ADDRESS264 Serangoon Central, #01-205, Singapore 550264
WEBSITEhttps://ntuchealth.sg/family-medicine-clinic/?utm_campaign=gmbwebsite&utm_source=gmb&utm_medium=organic&utm_content=fmc_01092020
CONTACT DETAILS+6562812638
OPERATING HOURSMonday to Friday, 8:00 am to 5:00 pm

Saturday, 9:00 am to 1:00 pm

Total Scores

Medical Experience

Scope of Services

Equipment and Facilities

Customer Service

We heard about the benefits of getting treated at NTUC Health Family Medicine, and one of them is that the clinic has some of widest networks of family medicine doctors in Singapore. 

The clinic offers services like health screening, occupational health, vaccination, and even minor surgical procedures at a fraction of the cost, thanks to several partnerships with insurance companies and health assistance schemes. 

The clinic has no shortage of professional nurses and doctors, all of whom are respected leaders in their fields. 

We tried booking an appointment over the phone, and while it took a while for someone to pick up our call, we were still able to book a slot in the morning. 

We just wished the staff had informed us of the afternoon break since we weren’t initially aware of it. Luckily, we got there just before the break started, so we didn’t have to wait long. 

The clinic was pretty crowded, and a lot of patients were seated in the waiting area. We booked our appointment a few days in advance, so it wasn’t a problem. 

We just went straight through the reception, informed the receptionists that we booked an appointment, and were escorted to the doctor’s office. 

Just note that NTUC is a public health institution, so if you’re coming in for subsidised medical care, expect long queues at the cashier (plus points for the friendliness of the staff members!).

The appointment went smoothly, albeit short. Our doctor went through our medical history with us and even suggested more recent vaccines in case we wanted to prevent diseases during travel. 

We also enquired about the clinic’s chronic disease care unit, which focuses on diabetes, blood pressure, sexual health, and even mental health. 

We were thoroughly talked through the possible routes we could take if we decided to take preventive measures.

Things like vitamins, diet plans, and even tools we could purchase to maintain a better lifestyle at home were advised and prescribed by our doctor during the appointment.

Pros

  • Excellent network of family medicine doctors
  • Wide range of insurance companies and assistance schemes  

Cons

  • Long waiting times
  • High influx of patients

Customer Reviews

Reasonable fees

“Dr Janine and nurses are friendly and patient. Short waiting time and fees are reasonable. Overall I’m satisfied and has been going back whenever necessary.”—Gloria Yee, Google Reviews

Patient and attentive family medicine doctors

“2nd visit for older daughter and 1st visit for youngest. Today the girls are seen by Dr Janine Yeo and she is a very patient and attentive doctor. All the nurses and staff are very friendly too. There are quite a number of elderly when we visited and from my observation, the nurses are all very polite, helpful & patient with them. The clinic is clean and waiting area is comfortable. Charges are reasonable. Will return if I need to visit a doc even if it’s a little far from my house.”—K Yee, Google Reviews

FAQS about Family Medicine Clinics in Singapore


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